Lead Service Plumber

1-Tom-Plumber Anaheim Brea; Anaheim (CA); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Competitive pay with bonuses

Company vehicle and top-tier tools

Steady year-round work

Career training and advancement

Job summary

1-Tom-Plumber Anaheim Brea is seeking an experienced Lead Service Plumber to diagnose and repair residential and commercial plumbing systems, present repair options, and deliver exceptional customer service from start to finish.

The role requires strong diagnostic skills, the ability to close own work, and experience with flat-rate pricing. You will lead by example, report to management, and contribute to a positive team culture while handling on-call duties.

Qualifications

• Minimum 5 years of residential service plumbing experience.
• Proven ability to consistently generate significant monthly service revenue.
• Strong diagnostic and troubleshooting skills.
• Experience with drain cleaning, water heaters, sewer repairs and related plumbing tasks.
• Flat-rate pricing experience and valid driver's license.

Responsibilities

• Diagnose and repair residential and commercial plumbing systems.
• Present customers with repair options using flat-rate pricing.
• Perform thorough inspections to identify safety or maintenance issues.
• Deliver exceptional customer service from arrival to job completion.
• Generate revenue through honest recommendations and quality workmanship.
• Maintain accurate job documentation with photos and invoices.
• Keep truck and tools organized and ready for success.
• Communicate with dispatch and management throughout the day.
• Participate in on-call rotation and respond to emergency service calls.
• Represent the brand with professionalism and integrity.

Skills

Diagnostic skills

Troubleshooting skills

Customer service

Communication

Independent work

Job description

Lead Service Plumber

Join One of the Fastest Growing Plumbing Companies in Southern California!

At 1-Tom-Plumber, we don't just fix plumbing problems—we build careers. We're looking for an experienced Lead Service Plumber who takes pride in delivering exceptional workmanship, creating outstanding customer experiences, and maximizing every service opportunity.

If you're a top-performing plumber who enjoys solving problems, earning great pay, and being part of a winning team, we want to hear from you.

What You'll Do

• Diagnose and repair residential and commercial plumbing systems.
• Present customers with clear repair options using flat-rate pricing.
• Perform thorough plumbing inspections to identify additional safety or maintenance concerns.
• Deliver exceptional customer service from arrival to job completion.
• Generate consistent revenue through honest recommendations and quality workmanship.
• Maintain accurate job documentation, including photos, notes, and completed invoices.
• Keep your truck, tools, and equipment clean, organized, and ready for success.
• Communicate effectively with dispatch and management throughout the day.
• Participate in the on-call rotation and respond to emergency service calls when scheduled.
• Represent the 1-Tom-Plumber brand with professionalism and integrity.

Qualifications

• Minimum 5 years of residential service plumbing experience (commercial service experience is a plus).
• Proven ability to consistently produce $40,000-$70,000+ in monthly service revenue.
• Strong diagnostic and troubleshooting skills.
• Experience with drain cleaning, leak detection, water heaters, sewer repairs, gas lines, fixture replacements, and general plumbing repairs.
• Comfortable presenting repair options and closing your own work.
• Experience using flat-rate pricing.
• Valid driver’s license with a clean driving record.
• Excellent communication and customer service skills.
• Bilingual (English/Spanish) is a plus.
• Self‑motivated, dependable, and able to work independently.

What We Offer

• Competitive pay with performance bonuses and commission opportunities.
• Company vehicle and state‑of‑the‑art tools and equipment.
• Steady, year‑round work.
• Ongoing training and career advancement opportunities.
• A supportive team environment that values quality, integrity, and professionalism.

We're Looking for Someone Who

• Treats every customer's home or business with respect.
• Takes ownership of every job.
• Delivers quality work the first time.
• Helps customers by providing honest recommendations and solutions.
• Leads by example and contributes to a positive team culture.
• Is the plumber everyone wants to work with.

If you're an experienced service plumber ready to grow with a company that rewards hard work and values its team, apply today!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.