Lead Service Manager – Premium Auto Care

Walser Automotive Group; Edison (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Walser Automotive Group is seeking a Lamborghini Minneapolis Service Manager to lead our high-performance service center on site. You will oversee daily operations, technician scheduling, and workflow management to ensure smooth, top-quality service.

In this role, you will drive customer satisfaction, manage financial performance, ensure OEM and safety compliance, and handle escalated concerns. You will also develop staff and refine processes to support long-term relationships and career growth.

Responsibilities

• Oversee daily service center operations and technician scheduling.
• Manage workflow, quality control, and customer satisfaction.
• Ensure OEM and safety compliance and monitor financial performance.
• Address escalated customer concerns and drive staff development.
• Refine processes to deliver a premium, transparent service experience.

Job description

Walser Automotive Group is seeking a Lamborghini Minneapolis Service Manager to lead our high-performance service center on site. You will oversee daily operations, technician scheduling, and workflow management to ensure smooth, top-quality service.

In this role, you will drive customer satisfaction, manage financial performance, ensure OEM and safety compliance, and handle escalated concerns. You will also develop staff and refine processes to support long-term relationships and career growth.