Lead Service Maintenance Technician

The Community Builders, Inc.; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

PTO & Holidays

HSA contributions

Life & Disability Insurance

401(k) retirement plan with company •

Job summary

The Community Builders, Inc. is seeking a Service Technician III to join our in-house maintenance team.

Under the direction of the Service Maintenance Manager, you will respond to service requests, prepare apartments for turnover, and maintain property interiors, exteriors, and grounds. This lead technician role requires strong hands-on trade skills, customer service focus, and the ability to work five days per week in the office.

Qualifications

• High School diploma or equivalent required. Trade school or 5 years of progressive responsibility in property management or hospitality. Experience in diagnostics and troubleshooting.
• Minimum of 5 years of advanced hands-on repair experience in three or more building trades
• REAC/HQS experience preferred
• Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred
• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program

Responsibilities

• Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC
• Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager
• Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components.
• Prepare and perform repairs to vacant apartments to be ready for new resident move-ins
• Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
• Prepare and make repairs for REAC/HQS inspections and audits.
• Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
• Available for weekend work, on-call rotation and emergency service call duties.
• Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I and II
• Assist Maintenance Supervisor with contractor/vendor management

Skills

English communication

Computer skills

Customer service

Attention to detail

Time management

Problem solving

PPE knowledge

Driver's license

Education

High School diploma or equivalent

Trade school or 5 years of progressive responsibility in property management or hospitality

Diagnostics and troubleshooting experience

REAC/HQS experience preferred

Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC) preferred

Tools

Hand and power tools

Cleaning supplies

PPE

Job description

The Community Builders, Inc. is seeking a Service Technician III to join our in-house maintenance team.

Under the direction of the Service Maintenance Manager, you will respond to service requests, prepare apartments for turnover, and maintain property interiors, exteriors, and grounds. This lead technician role requires strong hands-on trade skills, customer service focus, and the ability to work five days per week in the office.