Lead Server-Winery Restaurant

Villabellezza; Wisconsin; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Allowance

401(k)

Paid Time Off

Job summary

Villa Bellezza in Pepin, Wisconsin, is seeking a Lead Server who combines warm, attentive service with a leadership role on the restaurant floor. You will help guests select wines and food, learn our wines and pairings, and help maintain a memorable Italian wine-and-food experience for every table.

Full-time and part-time positions are available. We offer training in Villa Bellezza wines, food, and wine-and-food pairings, with benefits for full-time employees including medical allowance, 401(k),

Qualifications

• Restaurant, hospitality or other customer-service experience.
• Genuine interest in wine, food and hospitality.
• Outgoing, comfortable communication style with guests.
• Ability to recommend and sell products without creating a high-pressure experience.
• Reliability and a strong work ethic.
• The ability to stay organized during busy service periods.
• Willingness to learn.
• The ability to work effectively as part of a team.

Responsibilities

• Provide warm, attentive and knowledgeable service to our guests.
• Learn Villa Bellezza wines, Italian food and wine-and-food pairings.
• Help guests select wines and food based on their interests and preferences.
• Develop strong wine presentation and wine sales skills.
• Take orders accurately and efficiently and coordinate with the kitchen and other service staff.
• Serve wine properly and confidently.
• Help create a memorable Italian wine-and-food experience for every table.
• Assist with opening, closing and shift-side work.
• Help newer servers learn our service standards, menu and wines.
• Provide leadership on the floor and help keep service organized during busy periods.
• Work cooperatively with our kitchen, tasting room, event and management teams.
• Maintain a clean, attractive and welcoming dining environment.

Skills

Customer service

Wine interest

Communication

Teamwork

Reliability

Willingness to learn

Job description

About Villa Bellezza

Villa Bellezza is an Italian-inspired winery, restaurant and event destination in the Upper Mississippi River wine country of Pepin, Wisconsin. Our guests come to Villa Bellezza not simply for a meal or a glass of wine, but for an experience centered on great hospitality, Italian food and wine.

We are looking for a Lead Server who enjoys working with people and has an interest in wine and Italian food.

You do not need to be a wine expert. We will train you in our wines, our food, wine and food pairing, and the skills needed to confidently recommend and sell wine to our guests.

What You'll Do

As a Lead Server, you will combine excellent table service with a leadership role on the restaurant floor.

Responsibilities include:

• Provide warm, attentive and knowledgeable service to our guests.
• Learn Villa Bellezza wines, Italian food and wine-and-food pairings.
• Help guests select wines and food based on their interests and preferences.
• Develop strong wine presentation and wine sales skills.
• Take orders accurately and efficiently and coordinate with the kitchen and other service staff.
• Serve wine properly and confidently.
• Help create a memorable Italian wine-and-food experience for every table.
• Assist with opening, closing and shift-side work.
• Help newer servers learn our service standards, menu and wines.
• Provide leadership on the floor and help keep service organized during busy periods.
• Work cooperatively with our kitchen, tasting room, event and management teams.
• Maintain a clean, attractive and welcoming dining environment.

Who We're Looking For

The best candidate will have:

• Restaurant, hospitality or other customer-service experience.
• A genuine interest in wine, food and hospitality.
• An outgoing, comfortable communication style with guests.
• The ability to recommend and sell products without creating a high-pressure experience.
• Reliability and a strong work ethic.
• The ability to stay organized and positive during busy service periods.
• A willingness to learn.
• The ability to work effectively as part of a team.

Previous serving experience is strongly preferred for the Lead Server position. Previous wine knowledge is helpful but not required.

Wine & Food Training

One of the advantages of working at Villa Bellezza is the opportunity to learn.

We provide training in:

• Villa Bellezza wines
• Wine styles and grape varieties
• Italian food and our menu
• Wine and food pairing
• Wine presentation
• Helping guests select wines
• Wine sales skills

If you are interested in becoming more knowledgeable and confident about wine, we want to help you get there.

Compensation & Benefits

$15 per hour plus tips.

Tips can make this a very attractive hospitality position.

Both full-time and part-time positions are available.

Full-time employees qualify for Villa Bellezza benefits including:

• Medical Allowance
• 401(k)
• Paid Time Off

Schedule

Villa Bellezza is busiest on weekends, so weekend availability is important. Both full-time and part-time schedules are available.

This position involves the normal physical activity associated with restaurant service, including substantial standing and walking and carrying food, wine and service items.

Why Villa Bellezza?

This is a good opportunity for someone who likes hospitality but wants something more interesting than a typical serving job.

You can earn strong tips while developing real knowledge of wine, Italian food and wine sales and work in one of the most distinctive hospitality settings in the region.

Come help us create the Villa Bellezza experience.

Villa Bellezza Winery & Vineyards
Pepin, Wisconsin

Villa Bellezza is an equal opportunity employer.