Lead Server Support Center (SSC) Technician - Systems Administra with Security Clearance

EPS Corporation; San Antonio (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

EPS Corporation is seeking a Lead Server Support Center (SSC) Technician in San Antonio, TX. The role provides direct oversight of all SSC task order operations and requires senior-level experience in server support and systems administration within DoD and government networks.

Responsibilities include patch management, STIG compliance, backups, and incident resolution while ensuring continuous availability.

Qualifications

• Bachelor's Degree in IT-related field or equivalent experience.
• Experience with server administration and government networks welcomed.

Responsibilities

• Provide operational support to the Server Support Center (SSC) and oversee task orders.
• Install, configure, administer, and maintain servers in VMware environments.
• Perform patch management, STIG compliance, backups, and disaster recovery validation.
• Manage access controls, review audit logs, and coordinate audits with CSL.

Skills

Active Directory

Microsoft Server

VMware

vSphere Administration

ITIL

Backup & DR

Education

Bachelor's Degree in IT or related field

Job description

Job Title Lead Server Support Center (SSC) Technician

• Systems Administrator Location San Antonio TX 78243, US (Primary) Job Type Full-time Education Bachelor's Degree Career Level Experienced (Non-Manager) Category Information Technology Job Description EPS Corporation is looking for a Lead Server Support Center (SSC) Technician


• Systems Administrator to Lead for the Server Support Center (SSC), providing direct oversight of all SSC task order operations. Responsibilities Provide operational support to the Server Support Center (SSC), including task order oversight, weekly reporting, and adherence to Air Force and DoD policies. Install, configure, administer, and maintain mission-critical servers (Unclassified–Top Secret) within VMware environments. Monitor system performance, manage resources, optimize efficiency, and troubleshoot hardware/software issues to ensure continuous availability and operational readiness. Perform patch management (IAVA/IAVB/TCNO), STIG compliance, Automated Service Interruptions (ASI), routine and emergency maintenance, and full backup/disaster recovery validation. Manage user accounts and access controls, enforce cybersecurity policies, review audit logs, and coordinate with the Cyber Security Liaison (CSL) for audits and incident resolution. Document all maintenance, testing, security actions, and configuration changes in accordance with established change management and configuration control processes. Experience: Senior-level experience in server support and systems administration. Experience supporting system administration duties on Government and Intel networks such as NIPRNet, SIPRNet, JWICS, NSANet, and Tier 1 networks. Experience in installation, support, and maintenance of computer systems and servers. Experience scheduling and responding to service outages and diagnosing software and hardware failures to resolution. Proficiency in Microsoft Active Directory, Microsoft Server 2008 or higher, VMWare 5.1 or higher, and vSphere Administration. Experience with ITIL best practices. Experience with backup and disaster recovery operations. Education: Bachelor's Degree in IT-related field, OR minimum 6 years of relevant experience Certifications: DoD 8140 (or 8570.01-M) approved and registered IAT Level II baseline certification (Security+ CE preferred). Preferred


• Cisco Certified Network Associate (CCNA) and/or Cisco Certified Network Professional (CCNP). Proficiency in Microsoft Active Directory; Microsoft Server 2008, or higher; proficiency in VMWare 5.1or higher and vSphere Administration. Desired Skills/Other Considerations If you require accessibility assistance for open position please contact the Human Resources Department (Located in NJ) at EPS Corporation. Type of Security Clearance Required Poly