Lead Server - Senior Living, Caring Service & Growth

Benchmark Senior Living; Bedford (NH); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

8 holidays

Discounted meals

Paid training

Referral bonus program

Wellness programs

401k with company match

Medical, Vision & Dental benefits

Tuition reimbursement

Vacation and PTO

Job summary

Benchmark Senior Living at Bedford Falls is seeking a Lead Server to join our dining team. You will serve meals and beverages to residents and ensure high‑quality service in line with Benchmark policies.

This role requires prior dining room and server experience, a high school diploma or equivalent, CPR certification or the ability to obtain it within six months, and a passion for friendly, personalized service. Schedule: Wednesday through Sunday, with hours 11:30 AM to 7:30 PM.

Qualifications

• High school diploma or equivalent.
• Previous dining room and server experience.
• CPR certification required or ability to obtain within six months of hire.

Responsibilities

• Addresses resident concerns or any problem with service immediately.
• Accounts for all residents at meals, reporting residents who do not attend to the RCD.
• Ensures all room service meals are delivered to residents' apartments and picked up after meals.
• Monitors the dining room during mealtimes to ensure proper service.
• Takes food and beverage orders from residents and serves meals on a timely basis that are both presentable and appetizing in appearance.
• Sets up and delivers meal trays and food carts to the dining room as instructed.
• Follows safety regulations and precautions.
• Follows established Infection Control procedures when performing daily tasks.
• Ensures that all food service areas are maintained in a clean and safe manner by assuring that necessary equipment and supplies are properly maintained.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Benchmark Senior Living at Bedford Falls is seeking a Lead Server to join our dining team. You will serve meals and beverages to residents and ensure high‑quality service in line with Benchmark policies.

This role requires prior dining room and server experience, a high school diploma or equivalent, CPR certification or the ability to obtain it within six months, and a passion for friendly, personalized service. Schedule: Wednesday through Sunday, with hours 11:30 AM to 7:30 PM.