Lead Server-LS

Forefront; Billings (MT); On-site; USD 16,531 - 24,796; Full time

Job summary

Forefront is seeking a Lead Server to oversee dining service operations in a senior living/healthcare setting. You will guide culinary staff, ensure timely meal delivery, and maintain exceptional dining standards.

You will also assist with meal preparation, monitor dietary restrictions, and uphold safety, sanitation, and regulatory compliance to create a warm, hospitality‑driven resident experience.

Qualifications

• Experience in supervisory dining roles within healthcare or senior living environments.
• Knowledge of food safety standards and sanitation practices.
• Ability to coordinate meal service across shifts and dining areas.

Responsibilities

• Lead daily dining service operations, ensuring timely and accurate meal delivery.
• Provide direction and coaching to culinary staff during shifts.
• Coordinate dining room setup, tray line service and meal presentation.
• Monitor dietary restrictions and portion control per care plans.
• Deliver meals and maintain clean, inviting dining spaces.
• Communicate orders clearly to kitchen staff to ensure timely service.
• Maintain compliance with sanitation and safety regulations.

Skills

Lead dining service

Staff coaching

Food safety

Job description

Position Summary/Objective

The Lead Server is responsible for overseeing dining service operations while assisting with meal preparation, tray service, and dining room setup in a senior living or healthcare environment. This role ensures adherence to food safety standards, infection control practices, and dietary restrictions based on residents’ individualized care plans. The Lead Server provides guidance to culinary staff, supports efficient service flow, and promotes a positive dining experience for residents, patients, staff, and guests.

Position Type and Expected Hours of Work

This is an hourly position, expected hours include days, evenings, some weekends, and some holidays.

Essential Functions And Duties

• Lead daily dining service operations, ensuring the timely and accurate delivery of meals to residents, patients, guests, and staff.
• Serve as a point of contact for culinary staff during shifts, providing direction, coaching, and support to monitor and maintain staff performance during meal service.
• Coordinate and oversee dining room setup, tray line service, and professional meal presentation.
• Ensure staff adherence to all resident and/or patient dietary restrictions, special diets, and portion control requirements.
• Deliver resident meal carts and maintain the proper setup and cleanliness of all assigned dining areas.
• Provide high‑quality, restaurant‑style table service to residents, fostering a warm, welcoming, and hospitality‑driven dining environment.
• Take accurate food and beverage orders and communicate clearly with kitchen staff for timely service.
• Set, clear, and reset tables promptly, ensuring a clean, organized, and inviting dining environment.
• Support resident satisfaction by promptly addressing concerns and promoting a respectful, service‑oriented atmosphere.
• Collaborate with team members for smooth and efficient service across all meal periods.
• Support special events, themed dinners, and community activities to enhance the overall resident experience.
• Assist the Cook with food preparation and service, adhering to all established procedures, guidelines, and regulations.
• Ensure the proper cleaning, sanitation, and stocking of all kitchen and dining areas.
• Accurately record temperatures for refrigerators, freezers, and food items as mandated by regulatory requirements.
• Wash and store dishes in full compliance with sanitation standards.
• Maintain comprehensive knowledge of all Federal, State, and community rules, regulations, policies, and procedures relevant to dining services.

Travel

None

General Responsibility as Required for Position

• Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.
• Attends department meetings as required.
• Demonstrates accountability to accept responsibility for personal/professional growth and any required certifications/licenses, if applicable.
• Completes mandatory training and competencies annually.

AAP/EEO Statement

Forefront will not discriminate based on race, color, sex, height, weight, disability, national origin, religion, marital status, pregnancy, military service, genetics, sexual orientation, gender identity, age, or any other protected class in its hiring practices, conditions for transfer or promotion, policies, discipline, discharge, terms, conditions or benefits of employment.