Lead Server | Full Time

Harmony Senior Services, LLC; Suffolk, Northern (VA, KY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

401k

Benefits packages

Training & development

Career laddering

Great work-life balance

Flexible scheduling

Job summary

Harmony Senior Services, LLC in Suffolk, VA is seeking a Lead Server to courteously serve meals to residents and guests, supervise daily server assignments, and ensure proper training and coverage. This full-time role requires Serv-Safe certification, a high school diploma, and the ability to lift 50 lbs.

Flexible scheduling including evenings, weekends, and holidays is required. We offer 401k, full-time & part-time benefits packages, training, career laddering, and a great work-life balance.

Qualifications

• High School Diploma or GED required.
• Must secure and maintain Serv-Safe certification.
• Ability to lead and train servers and maintain service standards.

Responsibilities

• Lead server duties and supervise daily server assignments.
• Train new and current servers to ensure service quality.
• Oversee seating, timing of meals, and dining experience.
• Assist residents with menu orders and take-out orders.
• Provide beverage service and maintain table settings.
• Maintain cleanliness and report equipment issues.
• Attend required in-services and staff meetings.

Skills

Team supervision

Staff training

Customer service

Food safety compliance

Communication

Education

High School Diploma or GED

Serv-Safe certification

Job description

Lead Server | Full Time page is loaded## Lead Server | Full Timelocations: Suffolk, Virginiatime type: Full timeposted on: Posted Todayjob requisition id: JR-0048425871 Harbour View Boulevard, Suffolk, Virginia 23435# Job DescriptionThe Lead Server is responsible for courteously serving resident and guest meals, and for clean-up and resetting of dining room following meal service. The Lead Server is also responsible for supervising the daily assignments of the servers, ensuring proper training, as well as ensuring proper coverage to meet the business needs.* Maintain a good working knowledge of all dining room and kitchen responsibilities and procedures* Understands basic kitchen equipment operation (food processor, dishwasher, beverage machine, etc.)* Maintain a clean work area in the kitchen, serving area, and dining room* Understands proper table setting for each meal* Maintains schedule for the servers to include call outs and coverage for all assigned shifts.* Maintain daily assignments for the servers* Assists with the interviewing and hiring process of applicants for Lead Server positions* Conducts training for all new and current servers* Maintains the daily food orders* Required to post new menus daily/weekly* Oversees seating and timing of meals and dining experience* Oversees the process and set up for special events* Assists residents when placing orders from the menu and the completion of take-out orders* Provide beverage service (water, iced tea, juices, milk and coffee/tea)* Refill salt/pepper/sugar bowls prior to and after each meal* Report any broken equipment or tableware to supervisor* Understands sit-down service and proper serving techniques* Has a basic understanding of food preparation (salads, desserts, etc.)* Knowledge of proper food storage and labeling techniques* Sweep, mop, and vacuum kitchen and dining room* Attends required in-services and staff meetings* Must be attentive to special needs of residents including: mobility deficits, memory impairment, etc.)* Assists with tray service* Follows confidentiality policies regarding release of resident and associate information* Interacts in a polite considerate manner to residents, guests, co-workers and supervisors* Resolves complaints* Completes all other duties assigned**Requirements:*** Must have a High School Diploma or GED* Must secure and maintain Serv-Safe certification* Must be in clean designated uniform during working hours and maintain good personal hygiene* Must be able to read and follow simple instructions* Must possess ability to perform simple, repetitive tasks* Must be able to learn quickly and apply learned principles* Must be able to communicate effectively and work under close supervision* Must be able to bend, reach, grasp, push and pull objects* Must be able to stand and walk for sustained periods up to three (3) hours at a time* Must be able to lift 50 lbs on a regular basis and carry heavy objects for 20 feet* Must be organized and willing to work well with other associates.* Must be willing to work a flexible schedule that includes evenings, weekends, and holidaysPay Range: $19/hr - $21/hr* 401k + Fulltime & Part-time Benefits Packages* Training, Development & Career Laddering* Great work-life balance* Flexible Scheduling