Lead Server | Full Time

Harbour View Harmony Management LLC; United States; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401k + Fulltime & Part-time Benefits

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Suffolk, VA is seeking a Lead Server to courteously serve resident and guest meals, supervise daily server assignments, train staff, and ensure proper coverage.

You will maintain dining room and kitchen cleanliness, assist with menu changes, oversee special events, and support residents with orders and take-out, while upholding confidentiality and professional conduct.

Qualifications

• Must have a High School Diploma or GED.
• Must secure and maintain Serv-Safe certification.
• Must be able to read and follow simple instructions.
• Must be able to lift 50 lbs on a regular basis and carry heavy objects for 20 feet.
• Must be willing to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Lead server duties including courteous serving of meals to residents and guests.
• Supervise daily assignments of servers and assist with training.
• Maintain cleanliness and organization of dining room, kitchen and serving areas.
• Assist with menu posting, special events setup and take-out orders.
• Assist residents with placing orders and provide beverage service.
• Support interviewing and hiring for lead server positions and maintain confidentiality.

Skills

Communication skills

Customer service

Education

High School Diploma or GED

Job description

5871 Harbour View Boulevard, Suffolk, Virginia 23435

Job Description

The Lead Server is responsible for courteously serving resident and guest meals, and for clean-up and resetting of dining room following meal service. The Lead Server is also responsible for supervising the daily assignments of the servers, ensuring proper training, as well as ensuring proper coverage to meet the business needs. Maintain a good working knowledge of all dining room and kitchen responsibilities and procedures Understands basic kitchen equipment operation (food processor, dishwasher, beverage machine, etc.) Maintain a clean work area in the kitchen, serving area, and dining room Understands proper table setting for each meal Maintains schedule for the servers to include call outs and coverage for all assigned shifts. Maintain daily assignments for the servers Assists with the interviewing and hiring process of applicants for Lead Server positions Conducts training for all new and current servers Maintains the daily food orders Required to post new menus daily/weekly Oversees seating and timing of meals and dining experience Oversees the process and set up for special events Assists residents when placing orders from the menu and the completion of take-out orders Provide beverage service (water, iced tea, juices, milk and coffee/tea) Refill salt/pepper/sugar bowls prior to and after each meal Report any broken equipment or tableware to supervisor Understands sit-down service and proper serving techniques Has a basic understanding of food preparation (salads, desserts, etc.) Knowledge of proper food storage and labeling techniques Sweep, mop, and vacuum kitchen and dining room Attends required in-services and staff meetings Must be attentive to special needs of residents including: mobility deficits, memory impairment, etc.) Assists with tray service Follows confidentiality policies regarding release of resident and associate information Interacts in a polite considerate manner to residents, guests, co-workers and supervisors Resolves complaints Completes all other duties assigned

Requirements: Must have a High School Diploma or GED Must secure and maintain Serv-Safe certification Must be in clean designated uniform during working hours and maintain good personal hygiene Must be able to read and follow simple instructions Must possess ability to perform simple, repetitive tasks Must be able to learn quickly and apply learned principles Must be able to communicate effectively and work under close supervision Must be able to bend, reach, grasp, push and pull objects Must be able to stand and walk for sustained periods up to three (3) hours at a time Must be able to lift 50 lbs on a regular basis and carry heavy objects for 20 feet Must be organized and willing to work well with other associates. Must be willing to work a flexible schedule that includes evenings, weekends, and holidays

Pay Range: $19/hr - $21/hr

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States.

Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team.

Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status.

We are committed to fostering a diverse and inclusive workplace.