Server | Full Time

Harmony Senior Services, LLC; Roanoke (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Harmony Senior Services, LLC in Roanoke, Virginia seeks a Lead Server to courteously serve resident meals, supervise servers, and manage dining room operations. You will train staff, coordinate coverage, and assist with menu postings and special events.

Starting pay is $15/hr and requires a High School Diploma or GED and Serv-Safe certification. The role involves interacting with residents and guests, ensuring proper service techniques, maintaining cleanliness, and supporting take-out orders

Qualifications

• Must have a High School Diploma or GED.
• Serv-Safe certification required.
• Ability to read and follow simple instructions.
• Must be able to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Lead Server oversees daily server assignments and coverage.
• Supervises and trains servers; participates in interviewing and hiring of leads.
• Oversees seating, dining flow, and timing of meals; manages special events.
• Assists residents with orders and take-out; maintains cleanliness and safety standards.

Skills

Customer service

Leadership

Training

Communication

Team supervision

Education

High School Diploma or GED

Serv-Safe certification

Job description

## Lead Server | Full TimeApplylocations: Roanoke, Virginiatime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-0039544428 Pheasant Ridge Road, Roanoke, Virginia 24014# Job DescriptionThe Lead Server is responsible for courteously serving resident and guest meals, and for clean-up and resetting of dining room following meal service. The Lead Server is also responsible for supervising the daily assignments of the servers, ensuring proper training, as well as ensuring proper coverage to meet the business needs.* Maintain a good working knowledge of all dining room and kitchen responsibilities and procedures* Understands basic kitchen equipment operation (food processor, dishwasher, beverage machine, etc.)* Maintain a clean work area in the kitchen, serving area, and dining room* Understands proper table setting for each meal* Maintains schedule for the servers to include call outs and coverage for all assigned shifts.* Maintain daily assignments for the servers* Assists with the interviewing and hiring process of applicants for Lead Server positions* Conducts training for all new and current servers* Maintains the daily food orders* Required to post new menus daily/weekly* Oversees seating and timing of meals and dining experience* Oversees the process and set up for special events* Assists residents when placing orders from the menu and the completion of take-out orders* Provide beverage service (water, iced tea, juices, milk and coffee/tea)* Refill salt/pepper/sugar bowls prior to and after each meal* Report any broken equipment or tableware to supervisor* Understands sit-down service and proper serving techniques* Has a basic understanding of food preparation (salads, desserts, etc.)* Knowledge of proper food storage and labeling techniques* Sweep, mop, and vacuum kitchen and dining room* Attends required in-services and staff meetings* Must be attentive to special needs of residents including: mobility deficits, memory impairment, etc.)* Assists with tray service* Follows confidentiality policies regarding release of resident and associate information* Interacts in a polite considerate manner to residents, guests, co-workers and supervisors* Resolves complaints* Completes all other duties assigned* Requirements:* Must have a High School Diploma or GED* Must secure and maintain Serv-Safe certification* Must be in clean designated uniform during working hours and maintain good personal hygiene* Must be able to read and follow simple instructions* Must possess ability to perform simple, repetitive tasks* Must be able to learn quickly and apply learned principles* Must be able to communicate effectively and work under close supervision* Must be able to bend, reach, grasp, push and pull objects* Must be able to stand and walk for sustained periods up to three (3) hours at a time* Must be able to lift 50 lbs on a regular basis and carry heavy objects for 20 feet* Must be organized and willing to work well with other associates.* Must be willing to work a flexible schedule that includes evenings, weekends, and holidaysStarting Pay: $15/hr