Lead Server

Grand Living; West Des Moines, Northern (IA, KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

PTO program

Health insurance

Dental/Vision benefits

401(k) with company match

Life insurance & AD&D

Employee meals

Job summary

Grand Living is seeking a Lead Server to enhance the overall dining experience by providing oversight and culinary training to dining staff across multiple venues. The role reports to the Dining Manager and includes onboarding, job orientation, E-Menu training, and maintaining service standards.

Qualified candidates typically hold a High School Diploma or GED and have three or more years of serving experience, strong English communication, and the physical stamina to perform the role.

Qualifications

• Three or more years of serving experience.
• Ability to read, write and understand English to direct, hire and train staff.
• Sufficient manual dexterity to handle kitchen equipment and utensils.
• Ability to stand, walk, climb stairs, crouch, bend and lift up to 50 pounds.

Responsibilities

• Enhance dining experiences through oversight of dining staff.
• Provide onboarding, job orientation, E-Menu training and dining service standards.
• Train new team members and uphold community dining standards.

Skills

Serving experience

English proficiency

Manual dexterity

Stamina/physical endurance

Onboarding & training

Education

High School Diploma or GED

Job description

Grand Living at Tower Place
West Des Moines, IA 50265, USA

Description

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About the Position

TheLead Serveris responsible forenhancing the overall dining experiencethrough the provision of exceptionaloversight and culinary training to dining staff employees and to uphold service standards of allmenu offerings through multiple dining venues. This is to be handled in The Sterling Touch®professional, friendly, courteous, helpful and timely manner, resulting in a very high level ofsatisfaction for Residents and their guests. This position is under the general guidance of the DiningManager in accordance with Community standards, processes, procedures, practices, andphilosophies. This role is responsible for training new team members with onboarding, job orientation, E-Menu training, and dining service standards.

Qualifications and Requirements

The Server must possess the following knowledge, skills, and abilities:

• High School Diploma or GED, preferred.
• Three or more years of serving experience, preferred.
• Ability to read, write and understand the English language in order to direct, manage, hire and train kitchen staff, complete requisitions, read recipes and communicate with other employees as well as Residents and their guests.
• Sufficient manual dexterity of hands and arms in order to use all kitchen equipment and utensils (e.g. knives, spoons spatulas, tongs, slicers, etc.)
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry, push, or pull up to 50 pounds.

For the Lead Server,we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.