Lead Server

Mathersplendido; Tucson (AZ); On-site; USD 25,003 - 28,929; Full time

Benefits offered by this job

Generous paid time off (PTO) program

401(k) program with company match

Wellness Spending Account

Job summary

Mathersplendido in Tucson is looking for a dedicated Lead Server to join our exceptional dining team in delivering high-quality service. The successful candidate will excel in creating memorable dining experiences while managing service operations for our luxury senior living community.

The role is full-time, requiring weeknight, weekend, and holiday availability. Ideal candidates should have 3+ years of serving experience and strong communication skills. This position offers a competitive hourly rate and a comprehensive benefits package.

Qualifications

• Effective interaction and communication skills; team player.
• Prior service experience in a dining environment.
• Demonstrated leadership abilities.
• Minimum 3 years of prior serving experience.
• English language proficiency.

Responsibilities

• Oversees dining staff operations to meet standards.
• Assures accuracy of orders and timely service.
• Inspects dining areas for cleanliness and safety.
• Checks out servers to ensure duties are completed.
• Communicates customer concerns to management.
• Maintains high sanitation standards.
• Greets tables and takes accurate orders.
• Suggests food and beverage offerings.
• Identifies improvement areas and participates in QAPI.

Skills

Effective interaction and communication skills

Team player

Prior service experience

Leadership abilities

English language proficiency

Education

Minimum 3 years of prior serving experience

Prior supervisory experience

Job description

We are seeking an enthusiastic, service‑driven Lead Server to join our exceptional dining team at Splendido. This role is perfect for hospitality professionals who excel in creating memorable dining experiences while maintaining the high standards of our luxury senior living community. Ideal candidates are confident multitaskers with strong problem‑solving abilities who thrive in fast‑paced environments, ensure smooth daily service operations, and take pride in delivering warm, polished, and attentive service to residents, family members, guests, and staff.

Position is full-time. Weeknight, weekend, and holiday availability required.

ESSENTIAL FUNCTIONS

• Assists restaurant management and oversees dining staff and operations to ensure that standards are being met and resident satisfaction is achieved.
• Assures accuracy of food orders and serves food and beverages in a safe, sanitary, and timely manner.
• Inspects dining areas and workstations prior to and following each meal period to ensure that server and utility duties are completed, providing a clean, sanitary, and safe working environment according to Mather Standards.
• Completes related tasks and side work as assigned. Checks out servers and server assistants to ensure all end‑of‑shift duties are completed prior to staff leaving.
• Consistently communicates resident and customer concerns to assistant management and/or management.
• Assists in maintaining and achieving departmental sanitation standards and goals.
• Maintains a friendly and welcoming demeanor.
• Performs server duties, including greeting tables, taking and placing accurate orders to the kitchen, suggesting food and beverage offerings, and closing checks in a timely manner.
• Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

QUALIFICATIONS AND SKILLS

Required

• Effective interaction and communication skills; team player.
• Prior service experience in a dining environment.
• Demonstrated leadership abilities and the ability to deliver consistent, quality food and beverage service.
• Minimum 3 years of prior serving experience.
• English language proficiency.

Preferred

• Prior supervisory experience.

Hourly Pay Range

$18.15 — $21 USD

The hourly base wage range provided is a good faith estimate of what Mather reasonably expects to pay for this position at the time of the posting. The actual hourly rate offered will be determined based on a variety of factors, including but not limited to relevant skills, certifications, years of experience, geographic location, and current market conditions. At Mather, we are committed to being inclusive, resilient, bold, and impactful—and that includes offering a total rewards experience designed to support our team members. This position may be eligible to participate in Mather’s benefit plan and the Team Member Appreciation Fund, if applicable. Eligibility for benefits is dependent on employment status and hours worked per pay period. Participation in the Team member Appreciation Fund is not guaranteed and may vary based on factors such as hire date and program eligibility requirements. All benefits are subject to change without notice.

Benefits

Team members are eligible for:

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long‑ and short‑term flexibility.
• A 401(k) program with per pay‑period employer match and annual employer contribution (available to those age 21 or better)
• Convenient, subsidized parking (or public transportation for certain locations)
• Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Benefits‑eligible team members can take advantage of:

• Medical, dental, and vision plans
• Paid Parental Leave
• Adoption Assistance Reimbursement
• Tuition reimbursement for continuing education
• Extended illness benefits
• Employee wellness programs
• Short‑ and long‑term disability insurance
• Life insurance is available to benefit eligible team members.

About Splendido

Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day—along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long‑term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more. Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.

About Mather

Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non‑denominational, not‑for‑profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well, we create programs, places, and residences for today’s young‑at‑heart older adults. Mather has received a national certification as a Great Place to Work, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row. Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.