Lead Server

Grand Living; Sarasota (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PTO 120–160 hours/year first year

Medical Insurance

401(k) with 4% match

Life Insurance & EAP

Job summary

Grand Living in Sarasota, FL is seeking a Lead Server to elevate the dining experience across multiple venues. You will train staff, uphold service standards, and lead onboarding and E-Menu training under the Dining Manager's guidance.

Join a luxury senior living team committed to extraordinary service with Residents in focus. The role offers a comprehensive benefits package including PTO, health options, and a company 401(k) match.

Qualifications

• High School Diploma or GED preferred.
• Three or more years of serving experience preferred.
• Ability to read, write and understand English to direct, manage, hire and train kitchen staff, complete requisitions and communicate with Residents and guests.
• Sufficient manual dexterity to use kitchen equipment and utensils.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods.
• Ability to lift or carry up to 50 pounds.

Responsibilities

• Enhance dining experience by overseeing dining staff and ensuring service standards.
• Train new team members with onboarding and E-Menu training.
• Follow Dining Manager guidance and Grand Living standards.
• Support Residents and guests with courteous service.

Skills

Customer service

Team training

English proficiency

Education

High School Diploma or GED

Job description

Lakewood Ranch
Grand Living at Lakewood Ranch
7230 University Parkway
Sarasota, FL 34240, USA

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About the Position

The Lead Server is responsible for enhancing the overall dining experience through the provision of exceptional oversight and culinary training to dining staff employees and to uphold service standards of all menu offerings through multiple dining venues. This is to be handled in The Sterling Touch® professional, friendly, courteous, helpful and timely manner, resulting in a very high level of satisfaction for Residents and their guests. This position is under the general guidance of the Dining Manager in accordance with Community standards, processes, procedures, practices, and philosophies. This role is responsible for training new team members with onboarding, job orientation, E-Menu training, and dining service standards.

Qualifications and Requirements

The Server must possess the following knowledge, skills, and abilities:

• High School Diploma or GED, preferred.
• Three or more years of serving experience, preferred.
• Ability to read, write and understand the English language in order to direct, manage, hire and train kitchen staff, complete requisitions, read recipes and communicate with other employees as well as Residents and their guests.
• Sufficient manual dexterity of hands and arms in order to use all kitchen equipment and utensils (e.g. knives, spoons spatulas, tongs, slicers, etc.)
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry, push, or pull up to 50 pounds.

For the Lead Server, we offer competitive compensation and a full benefits package for full-time employees including

• 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service;
• 2) affordable insurance options for medical, dental, vision and more;
• 3) a 401(k) with a 4% company match on a 5% contribution,
• 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.