Lead Server

Touchmark, LLC; Portland (OR); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Thorough training

Flexible schedule

Uplifting work environment

Growth opportunities

Job summary

Touchmark in the West Hills is seeking a friendly Lead Server to join our Dining Services team in Portland, OR. You will supervise Front of House staff in the absence of a supervisor, train teammates, and ensure a welcoming dining experience for residents and guests.

You will greet residents, take orders, answer menu questions, serve meals, and help keep the dining room clean and running smoothly. Weekends may be required.

Qualifications

• Be able to read, write, and speak English.
• Have at least 6 months leading a team.
• Willing to work occasional weekends and holidays.
• Able to lift and carry trays of food and beverages, and stay on your feet for long periods of time.
• Possess or be willing to obtain a Food Handler’s permit; OLCC permit desired.

Responsibilities

• Oversee Front of House staff and meal service when supervisor or manager is not present.
• Train new team members, resolve issues, and report to the manager.
• Greet residents by name, take orders, answer questions about the menu, and serve meals and beverages.
• Ensure dining room is clean, attractive, and operating smoothly.
• May serve during special events and catered functions.

Skills

Team leadership

Customer service

English literacy

Food service

Job description

Lead Server

Touchmark in the West Hills is looking for a caring, outgoing person to join our Dining Services team as a Lead Server. If you are looking for an opportunity to put your super-star serving and leading skills to use, we invite you to join the team at Portland, OR’s leading full-service retirement community.

As a Lead Server in our dining room, you will enrich lives every day by creating a friendly and inviting dining experience for Touchmark residents and guests. You will oversee the Front of House staff and meal service when the supervisor or manager are not present. Your duties will include such tasks as training new team members, resolving issues as they come up and reporting back to the manager. You will also greet residents by name, take meal orders and answer questions about the menu, serve meals and beverages, and ensure that the dining room is clean, attractive, and operating smoothly. You may also serve during special events and catered functions that take place at our community.

If you enjoy a role that allows you to build relationships and provide awesome customer service, this may be the perfect opportunity for you!

Wage: $20.77 – $22.05 per hour DOE

We will provide you with:

• Thorough training to be successful
• Flexibility to accommodate your schedule
• An uplifting work environment
• A place to grow and learn

Qualified candidates must:

• Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
• Be willing to work occasional weekends and holidays
• Be able to lift and carry trays of food and beverages, and stay on your feet for long periods of time
• Be able to read, write, and speak English
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
• Have at least 6 months leading a team
• Possess or be willing to obtain a Food Handler’s permit; OLCC permit desired.

In addition to a beautiful work environment our employees also enjoy shift meals from our restaurant-style dining rooms; awesome benefits; double time pay on holidays; on demand pay; onsite Health & Fitness Center; company paid Tri-Met Hop Pass; quarterly bonus opportunities; free parking; end of year resident appreciation bonus, resident/team member activities and events.