Lead Server

Solera Senior Living; Malvern (Chester County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Immediate pay access

Tuition reimbursement

Comprehensive medical benefits with d

Dental, vision, life, and disability

401(k) retirement plan with company

Paid holidays and paid time off

Employee Assistance Program (EAP)

Perks and employee discount programs

Supportive, team‑oriented workplace

Job summary

Solera Senior Living in Malvern is seeking a Lead Server who will stay hands-on during daily meal service while guiding the front‑of‑house team and upholding our hospitality standards.

You’ll help train staff, coordinate shifts, and ensure a welcoming dining room for residents and guests, with opportunities for career growth and comprehensive benefits. A supportive, team‑oriented workplace culture is emphasized.

Qualifications

• High school diploma or equivalent preferred.
• Previous restaurant, hospitality, or senior living dining experience required; 1+ year preferred.
• Previous experience training, mentoring, or providing direction to team members preferred.
• Strong customer service and hospitality skills.
• Effective verbal and written communication skills.
• Dependable, organized, and able to work effectively as part of a team.
• Ability to remain professional and service‑focused in a fast‑paced dining environment.
• Knowledge of proper food handling, sanitation, and serving practices preferred.

Responsibilities

• Lead by example and demonstrate Solera’s Core Values and culture of hospitality in all interactions with residents, guests, and team members.
• Help guide and support front‑of‑house dining team members throughout the shift to ensure consistent, attentive, and professional service.
• Support opening and closing procedures and help ensure assigned responsibilities are completed according to community standards.
• Assist with the training and onboarding of new front‑of‑house dining team members.
• Serve as a resource to team members during meal service and help address service needs as they arise.
• Communicate resident feedback, meal concerns, service issues, and other relevant information to culinary and dining leadership.
• Maintain dining room standards for cleanliness, sanitation, organization, appearance, and presentation.
• Model proper serving etiquette and standards for speed, accuracy, efficiency, and hospitality.
• Ensure tables, workstations, and service areas are properly set, stocked, organized, and prepared for meal service.
• Greet residents and guests warmly, take orders accurately, answer questions regarding menu items, and provide courteous and attentive service.
• Serve resident meals in a timely manner and ensure tables are cleared and reset appropriately.
• Assist with room trays and other meal service needs as required.
• Maintain knowledge of resident diets and ensure meals are served according to established policies and procedures.
• Monitor food appearance and presentation and communicate concerns to the appropriate culinary team member.
• Assist with clearing tables, dishwashing, restocking, and other dining room responsibilities as needed.
• Partner with culinary and dining team members to support smooth and efficient meal service.
• Help maintain an inviting dining atmosphere and positive experience for residents, families, and guests.
• Perform other duties as assigned to support dining operations and the resident experience.

Skills

Customer service

Hospitality

Team leadership

Communication

Education

High School Diploma or equivalent

Job description

Lead Server

Off every 3rd weekend of the month

Love creating memorable dining experiences for seniors?

At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. We’re seeking a Lead Server who is hospitality-focused, dependable, and ready to lead by example while creating an exceptional dining experience for our residents.

As a Lead Server, you’ll remain hands‑on in daily meal service while helping guide and support the front‑of‑house dining team. You’ll help maintain service standards, support training, coordinate shift responsibilities, and ensure our dining room is welcoming, organized, and ready to provide residents and guests with attentive, professional service.

What Solera Offers You

• A growing company with opportunities for career advancement
• Immediate pay access — no more waiting for payday
• Tuition reimbursement to support your professional growth
• Comprehensive medical benefits with discounted gym memberships
• Dental, vision, life, and disability insurance
• 401(k) retirement plan with company match
• Paid holidays and paid time off
• Employee Assistance Program (EAP)
• Perks and employee discount programs
• Supportive, team‑oriented workplace culture

Lead Server Responsibilities

• Lead by example and demonstrate Solera’s Core Values and culture of hospitality in all interactions with residents, guests, and team members.
• Help guide and support front‑of‑house dining team members throughout the shift to ensure consistent, attentive, and professional service.
• Support opening and closing procedures and help ensure assigned responsibilities are completed according to community standards.
• Assist with the training and onboarding of new front‑of‑house dining team members.
• Serve as a resource to team members during meal service and help address service needs as they arise.
• Communicate resident feedback, meal concerns, service issues, and other relevant information to culinary and dining leadership.
• Maintain dining room standards for cleanliness, sanitation, organization, appearance, and presentation.
• Model proper serving etiquette and standards for speed, accuracy, efficiency, and hospitality.
• Ensure tables, workstations, and service areas are properly set, stocked, organized, and prepared for meal service.
• Greet residents and guests warmly, take orders accurately, answer questions regarding menu items, and provide courteous and attentive service.
• Serve resident meals in a timely manner and ensure tables are cleared and reset appropriately.
• Assist with room trays and other meal service needs as required.
• Maintain knowledge of resident diets and ensure meals are served according to established policies and procedures.
• Monitor food appearance and presentation and communicate concerns to the appropriate culinary team member.
• Assist with clearing tables, dishwashing, restocking, and other dining room responsibilities as needed.
• Partner with culinary and dining team members to support smooth and efficient meal service.
• Help maintain an inviting dining atmosphere and positive experience for residents, families, and guests.
• Perform other duties as assigned to support dining operations and the resident experience.

Lead Server Qualifications

• High school diploma or equivalent preferred.
• Previous restaurant, hospitality, or senior living dining experience required; 1+ year preferred.
• Previous experience training, mentoring, or providing direction to team members preferred.
• Strong customer service and hospitality skills.
• Effective verbal and written communication skills.
• Dependable, organized, and able to work effectively as part of a team.
• Ability to remain professional and service‑focused in a fast‑paced dining environment.
• Knowledge of proper food handling, sanitation, and serving practices preferred.
• Must meet all applicable community health and vaccination requirements, including annual influenza vaccination, subject to approved medical or religious exemptions.

At _________, we’ve partnered with MemoMate, an AI-powered virtual interviewer, to make the first step in our hiring process simple, convenient, and engaging for all candidates.

Solera Senior Living is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

All offers of employment are contingent upon the successful completion of a background check.