Lead Security Officer - Grand Canyon South Rim

XANTERRA TRAVEL COLLECTION; Chicago (IL); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Park pass

On-site meals

Laundry facility

Shuttle service

Wi‑Fi access

Birthday off

Referral bonus

Discounts (retail, lodging, travel)

Job summary

Xanterra Travel Collection seeks a Lead Security Officer to provide leadership and security services for South Rim properties at Grand Canyon National Park. You will supervise patrols, coordinate officer schedules, review incident reports, and ensure adherence to risk management and security policies to protect guests and staff.

The role offers a full-time, year-round schedule with a pay rate of $19.75 per hour and housing options nearby.

Qualifications

• Must possess a valid U.S. driver’s license.
• Must obtain an AZ driver’s license within 90 days of start date.
• Must be at least 21 years of age.
• Excellent written, verbal, and problem-solving skills; ability to interact effectively with guests, employees, and officials.
• Ability to calmly deal with medical, fire, security, or safety situations.
• Working knowledge of radio communications.
• CLSO Certified Lodging Security Officer training must be completed within 30 days of hire.
• BAT and Drug testing training must be completed.

Responsibilities

• Supervise and advise the shift patrols.
• Coordinate the scheduling of the Security Officers.
• Review and edit the daily incident reports.
• Adapt to a changing work schedule according to training needs and supervisory coverage.
• Ensure staff adhere to Risk Management and Security Policies and Procedures.
• Serve as the subject matter expert for all South Rim electronic security and surveillance systems.
• Ensure safety and security of all Xanterra South Rim properties by patrols.
• Assist National Park Service Law Enforcement on scene and follow directives.
• Maintain professional relationships with National Park Service Law Enforcement.
• Resolve situations within approved guidelines.
• Escort Accounting personnel on cash runs and provide security escort.
• Compile daily logs and write incident reports timely.
• Interact with Housing Department during rounds of employee housing.
• Enroll in and complete ongoing security training.
• Perform BAT and Drug testing as needed.
• Adhere to Safety, Risk Management, and environmental policies.

Skills

Driver's license

AZ driver’s license

21+ years

Communication skills

Radio communications

Security procedures

CLSO training

BAT drug testing

Job description

Overview

Live. Work. Explore. as a part of our Security team in Grand Canyon National Park!

Why Join Us? This is more than a security position—it’s a structured career development opportunity. We invest in your training, support your growth, and provide a pathway to expand your skills in both operations and instruction.

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring a Lead Security Officer to Live. Work. Explore. at the south rim of the Grand Canyon!

Job Summary

To provide security leadership and services for Xanterra South Rim properties and to provide safety and security to guests/employees.

The Details

Position Type: Full-Time, Year-Round
Pay: $19.75 per hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Housing: Eligible for a private bedroom in a shared apartment for $267.00 per month. This covers rent and basic utilities.

Why Grand Canyon South Rim?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim

• On-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Supervise and advise the shift patrols.
• Coordinate the scheduling of the Security Officers.
• Review and edit the daily incident reports.
• Adapt to a changing work schedule according to training needs and supervisory coverage.
• Assure that assigned staff are adhering to the Risk Management and Security Policies and Procedures.
• Serve as the subject matter expert for all South Rim electronic security and surveillance systems.
• Ensure the safety and security of all Xanterra South Rim properties by conducting constant patrols by foot and car throughout the property.
• Assist National Park Service Law Enforcement on the scene and follow instructions/directives given by the scene commander.
• Maintain a professional working relationship with National Park Service Law Enforcement.
• Resolve situations within your control and guidelines established by Risk Management, the Security Department, and National Park Service Law Enforcement.
• Escort Accounting personnel on cash runs and deposit runs, providing security escort service to the accounting personnel.
• Compile daily logs and write incident reports in a timely and accurate manner.
• Interact with Housing Department personnel in making rounds through employee housing areas and assisting as needed and/or requested.
• Enroll, attend, and complete ongoing training classes as determined by the Security Manager
• Perform BAT and Drug testing on employees per company policy as needed.
• Adhere to all Safety, Risk Management, and environmental policies.
• May be called upon to assist in the handling, storage, and/or disposal of hazardous materials.
• Other duties as assigned.

Qualifications

• Must possess a valid U.S. driver's License and comply with the Xanterra South Rim Company Vehicle Policy.
• Must obtain an AZ driver’s License within 90 days of start date.
• Must be at least twenty-one years of age at the time of hire.
• Excellent written, verbal, and problem-solving skills; plus, the ability to interact effectively with guests, employees, and other designated officials.
• Ability to calmly deal with medical, fire, security, or safety situations.
• Working knowledge of radio communications.
• CLSO Certified Lodging Security Officer training must be completed within 30 days of hire.
• BAT and Drug testing training must be completed.

Safety and Security Employees must be US citizens or legal residents, have no felony convictions, have no theft or drug convictions within the past five years, and have no convictions involving fraud, weapons, sexual assault, or other violent crimes.

Physical Requirements include:

Frequently: Walk, sit.

Occasionally: Stand, handle, reach outward/above shoulders, climb, crawl, squat/kneel, bend, lift/carry over 100 lbs., push/pull up to 100 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.