Lead Security Officer

Goodwill Industries of South Florida; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Goodwill Industries of South Florida is seeking a security-focused professional to oversee its asset protection operations. The role involves directing security officers, scheduling, patrolling premises, and generating detailed incident reports to safeguard people and property.

Flexibility to work various shifts and endure outdoor conditions is required. The position emphasizes enforcing rules, coordinating with local authorities, and maintaining accurate records while remaining calm under

Responsibilities

• Create and ensure weekly, fair security work schedules considering days off for all officers.
• Oversee security officers on site and ensure adherence to their job descriptions.
• Check security cameras when requested.
• Perform patrols inside and outside buildings and observe for threats or security-related dangers.
• Investigate and write reports on accidents, incidents, safety and fire hazards, and other security situations.
• Interview security applicants when needed.
• Assign and maintain employee parking spaces; coordinate with the Miami Parking Authority.
• Investigate and report alarm activations; assist customers, employees, and visitors as needed.
• Enforce rules about safeguarding facilities; report disturbances to authorities.
• Ensure lights and gates/doors are secured; report faulty equipment.
• Assist in emergencies; ensure badges are worn by entrants.
• Open/close the building as scheduled; do not leave post unattended.
• Report prowlers or unauthorized persons to Police when required.
• Prevent unauthorized entry to restricted areas; maintain records of entries/exits.
• Report absences promptly to HR to maintain coverage; may work different shifts and weekends.
• Maintain a clean work area; prepare routine records; detect and address improper conduct.
• Work long hours alone outdoors with exposure to weather and crises; remain alert on evenings/nights.
• Maintain composure, follow instructions, and communicate via two-way radio.
• Perform any other duties as assigned.

Job description

Summary:

This position reports directly to the Asset Protection & Security Department. It is responsible for protecting, safeguarding, and securing all Goodwill's property, personnel, customers, and visitors against unauthorized entry, loss, or damage from theft, fire, or other causes. Responsibilities include overseeing other security officers and enforcing rules and regulations within buildings or areas where people congregate.

Essential Duties and Responsibilities:

• On a weekly basis, create and ensure the fairness of security work schedules, taking into account days off for all officers.
• Oversee all security officers when on premises and ensure everyone is doing their jobs according to their job descriptions
• Check security cameras when requested.
• Perform security patrols inside and outside buildings or designated areas and observe for potential threats, including prowlers, fire, theft, embezzlement, sabotage, accidents, or any other danger that could result in loss or damage to property.
• Investigate and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations.
• Interview security applicants when needed.
• Responsible for assigning parking spaces to employees and keeping the list up to date.
• Communicate with the Miami Parking Authority representative to keep parking slots current.
• Investigate and write reports when alarms are activated for any reason. Assists customers, employees, and visitors as needed.
• Enforces rules and regulations about the safeguarding of assigned facilities. Report disturbances or suspicious activities immediately to the proper authority.
• Ensures that lights are turned on or off as required and that gates and doors are correctly locked; notes and reports any faulty lights and equipment that may need replacement or repair.
• Assist in any emergency situation as needed.
• Ensures everyone wears the correct badge when entering the building or on the premises.
• Opens and/or closes the building as required by schedule or as needed. The post cannot be left unattended, nor can the gates be left open.
• Report any prowlers or unauthorized persons discovered in restricted areas to the Police Department via radio or telephone, when circumstances require such action.
• Prevents unauthorized persons from entering assigned closed parts of buildings, facilities, or grounds; maintains records of people and vehicles entering and leaving the property after closing or weekends.
• Report all absences and tardiness to the Human Resources Director as early as possible so adjustments to the schedule can be made promptly, and coverage of the premises will never be interrupted.
• May be required to work different shifts and weekends as needed. Maintain the work area clean at all times.
• Ability to prepare and maintain routine records and reports
• Ability to detect possible improper conduct, analyze the situation, and take appropriate action to correct or report the condition.
• Must be able to work long hours alone, both indoors and outdoors, with exposure to extreme weather and unpredictable crises.
• Ability to remain alert on evening and night shifts if assigned. Ability to understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with employees and the general public as required.
• Ability to maintain composure under stressful situations. Ability to operate a two-way radio.
• All other duties as assigned.