Lead Scrum Master — Hybrid Agile Coach for Infra Teams

Eliassen Group; Charlotte (NC); Hybrid; Confidential; Full time

Job summary

Eliassen Group is seeking a Lead Scrum Master in Charlotte, NC to coach Agile teams within an infrastructure-focused environment. You will guide teams on Agile principles, facilitate ceremonies, remove impediments, and provide metrics to support value delivery in a hybrid setting.

The role requires 5+ years with product and project concepts, 3+ years as Scrum Master, and a CSM/PSM I or equivalent. Experience guiding teams from waterfall to Agile, strong communication, stakeholder management, and

Qualifications

• Graduation from a four-year college or university or 7 years of experience in lieu of a degree.
• 5+ years of experience with product and project concepts and practices.
• 3+ years of Scrum Master experience.
• Scrum Master certification such as CSM or PSM I, or equivalent.
• Experience guiding teams from waterfall to Agile methodologies preferred.
• Strong written, verbal, and electronic communication skills.
• Ability to present persuasively and informatively to all levels of the organization.
• Jira or Power BI exposure preferred.

Responsibilities

• Exemplify servant leadership and coach teams in self-organization, cross-functionality, and Agile best practices.
• Advance team maturity by introducing concepts and disciplines that drive measurable value delivery.
• Encourage continuous improvement through assessments and a maintained improvement roadmap.
• Partner with Product Owners to maintain a clear, prioritized product backlog and communicate product goals.
• Educate teams and stakeholders on Scrum, Kanban, and applicable scaling frameworks. Ensure artifact quality and team focus.
• Facilitate daily stand-ups, sprint planning, backlog refinement, sprint reviews or demos, program increment planning, and retrospectives.
• Provide and analyze Agile metrics, including burndown and velocity, to enable data-driven decisions.
• Identify and manage impediments, risks, and dependencies through resolution.
• Facilitate transparent communication with stakeholders to ensure alignment.

Skills

Agile coaching

Stakeholder management

Communication skills

Facilitation

Team mentorship

Education

Bachelor's degree or 7 years experience in lieu

Tools

Jira

Power BI

Job description

Eliassen Group is seeking a Lead Scrum Master in Charlotte, NC to coach Agile teams within an infrastructure-focused environment. You will guide teams on Agile principles, facilitate ceremonies, remove impediments, and provide metrics to support value delivery in a hybrid setting.

The role requires 5+ years with product and project concepts, 3+ years as Scrum Master, and a CSM/PSM I or equivalent. Experience guiding teams from waterfall to Agile, strong communication, stakeholder management, and