Lead Scheduler: Remote & Multi‑Site Ops

HK Solutions Group; Jacksonville (FL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, & Vision insurance

Disability insurance (Short-Term &Long

Life Insurance

Paid Time Off

Paid Holidays

Cell phone allowance

401k with company match

Job summary

HK Solutions Group seeks a Lead Scheduler to own the master resource schedule across crews, equipment, and projects, including sewer cleaning and CCTV inspection, with flexibility to base in an HK location or work remotely.

The role coordinates with sales, estimating, project management, and field operations to maximize utilization and meet contractual dates, while navigating municipal restrictions and travel requirements.

Qualifications

• Five or more years of scheduling, dispatching, or operations coordination experience in construction, utility, or field services.
• Demonstrated ability to manage competing priorities across multiple crews, projects, and stakeholders.
• Advanced Excel skills and experience working within a scheduling, dispatch, or ERP platform.
• Experience with Primavera and cost-loaded schedules.
• Strong verbal and written communication skills, including the ability to hold firm on schedule commitments with internal and external stakeholders.
• Highly organized with strong attention to detail and the ability to re-prioritize quickly under pressure.
• High school diploma or GED required.

Responsibilities

• Build and maintain the master production schedule across all service lines at daily, weekly, and monthly horizons.
• Assign crews and specialty equipment to projects based on scope, certification, capability, and geography, including combination trucks, jetters, CCTV vans, wet-out and refrigerated trailers, UV curing units, boilers, vacuum trucks, and bypass pumping equipment.
• Lead weekly scheduling and look-ahead meetings with operations leadership and project managers; publish and maintain a rolling three-week look-ahead.
• Monitor crew utilization, backlog, travel and per diem exposure, and production rates; identify conflicts, gaps, and over-commitments early and propose solutions.
• Sequence work around field constraints such as flow conditions, weather, seasonal and frost restrictions, permitted work hours, school and event calendars, and municipal moratoriums.
• Coordinate mobilization logistics including lodging, equipment transport, permits, and delivery of liner, resin, and coating materials.
• Rebuild the schedule as conditions change due to equipment breakdowns, weather delays, emergency callouts, or customer-driven changes, and communicate revisions promptly to all affected parties.
• Coordinate with the shop and fleet team on preventive maintenance and equipment downtime windows so that scheduled service does not conflict with committed work.
• Partner with human resources and recruiting to communicate staffing needs, and with estimating to confirm capacity for upcoming bids and pending awards.
• Maintain and report scheduling metrics such as crew utilization, schedule adherence, on-time start percentage, and callback or rework rate.
• Serve as system owner for the scheduling platform, driving adoption, data accuracy, and process improvement.

Skills

Scheduling experience

Advanced Excel

Communication skills

Organized and detail-oriented

Ability to manage priorities

Education

High school diploma or GED

Associate's degree

Bachelor's degree

Tools

Primavera

HCSS

Viewpoint Vista

Procore

Assignar

Job description

HK Solutions Group seeks a Lead Scheduler to own the master resource schedule across crews, equipment, and projects, including sewer cleaning and CCTV inspection, with flexibility to base in an HK location or work remotely.

The role coordinates with sales, estimating, project management, and field operations to maximize utilization and meet contractual dates, while navigating municipal restrictions and travel requirements.