Lead Scale House Attendant

Cornerstone OnDemand; Raleigh (NC); On-site; Full time

Job summary

Cornerstone OnDemand is hiring a Lead Scale House Attendant to support waste management efforts at the South Wake Landfill. This role involves oversight of scale house operations, customer service, and coordinating team responsibilities to ensure efficient waste measurement and processing. Applicants should hold a high school diploma and possess the ability to communicate effectively while executing tasks related to waste management.

Qualifications

• Customer needs assessment and satisfaction evaluation.
• Basic knowledge of MS Excel for spreadsheet creation and maintenance.
• Valid driver's license with a safe driving record.

Responsibilities

• Perform scale house attendant duties and schedule.
• Assist with scale software ticketing issues.
• Data entry related to Convenience Centers processes.

Skills

Customer Service Principles

Communication Skills

MS Excel

Education

High school diploma or GED

Valid Driver's License

USDA Weightmaster Certificate within 90 days

Job description

What You'll Be Doing

Are you interested in contributing to the Wake County community by supporting solid waste efforts?

Environmental Services has an opportunity for a Lead Scale House Attendant based at the South Wake Landfill scale house. This individual will perform scale house attendant duties, with Lead responsibilities such as: scheduling, assisting with scale software ticketing issues, and potential additional data entry needs related to processes at our Convenience Centers.

About Our Team

Wake County Solid Waste scale houses are responsible for measuring over 500,000 tons of waste each year resulting in over $22 million dollars in payments from municipalities and vendors. Our team works collaboratively to accurately weigh in and weigh out haulers, treats our customers with respect and integrity, and strives for excellence in supporting our Solid Waste team at the scale house locations.

The Basics (Required Education and Experience)

• High school diploma or GED
• Up to one year of scale house work or equivalent
• Valid Driver's License and "safe" driving record
• USDA Weightmaster Certificate within 90 days of employment
• Equivalent education and experience are accepted

Beyond the Basics (Preferred Education and Experience)

USDA Weighmaster Certificate

How Will We Know You're 'The One'?

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Communication skills to convey information effectively (oral, written)
• Basic knowledge of MS Excel (spreadsheet creation/maintenance, basic formula functions

About This Position

Location: East Wake ScalehouseRaleigh, NC 27610

Employment Type: Regular

Work Schedule: Rotating 4 day, 10 hour shifts, including some Saturdays

Hiring Range: 22.13 - 25.43

Posting Closing Date: 7:00 pm on6/19/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve four-year terms. Wake County Government has a general operating budget of $1.3 billion, employs approximately 4,200 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.