Lead Salesforce & MuleSoft Integration Architect
Prospect Infosystem Inc.
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Job summary
Prospect Infosystem Inc. seeks an experienced Contract Architect with deep Salesforce architecture, MuleSoft integrations, Agentforce solutions, and AWS Connect expertise. You will lead enterprise-scale design, integration strategy, cloud architecture, and DevSecOps alignment to drive customer engagement transformation.
Hands-on leadership and governance are essential. You will collaborate with business and technical stakeholders, mentor teams, and ensure secure, scalable deployments across
Qualifications
- 8+ years of Salesforce platform architecture and development experience.
- Strong experience with Salesforce Apex, LWC, Flow, integration patterns and security.
- Hands-on with MuleSoft AnyPoint Platform, APIs, RAML, DataWeave, and orchestration.
- Experience integrating AWS Connect with Salesforce Service Cloud or related platforms.
- Knowledge of Agentforce architecture, conversational AI, and automation workflows.
- Experience with DevSecOps tools (Gearset, Azure DevOps, Git) and CI/CD pipelines.
- Strong cloud security, identity management, and enterprise integration standards.
- Excellent communication, stakeholder engagement and technical leadership.
- Salesforce certifications (Application/System Architect or CTA preferred).
- AWS Connect and MuleSoft certifications are a plus.
Responsibilities
- Design scalable Salesforce enterprise architectures across Sales, Service, Experience Clouds, and custom platforms.
- Lead MuleSoft API-led connectivity, integration architecture and data exchange strategies.
- Design and optimize AWS Connect contact center solutions integrated with Salesforce.
- Develop Agentforce-enabled automation and AI-driven engagement strategies.
- Provide CI/CD, DevSecOps deployment governance and environment management oversight.
- Map legacy systems functions to Salesforce applications.
- Collaborate with PMs, developers, QA, and stakeholders to deliver solutions.
- Define integration patterns, security standards and platform best practices.
- Support production deployments, troubleshooting and performance optimization.
- Document architecture, diagrams, interfaces, and runbooks.
- Mentor remote teams and conduct technical reviews.
- Back up for developers and advanced coding issues when required.
- Assist release management and DevSecOps pipeline building.
- Contribute to data governance decisions for AI and non-AI apps.
- Prepare enterprise digital transformation and customer engagement initiatives.
Skills
Tools
Job description
Prospect Infosystem Inc. seeks an experienced Contract Architect with deep Salesforce architecture, MuleSoft integrations, Agentforce solutions, and AWS Connect expertise. You will lead enterprise-scale design, integration strategy, cloud architecture, and DevSecOps alignment to drive customer engagement transformation.
Hands-on leadership and governance are essential. You will collaborate with business and technical stakeholders, mentor teams, and ensure secure, scalable deployments across
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