Lead Salesforce Admin

CodeRoad; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Holidays Off & Paid Time Off

Health insurance assistance program

Job summary

CodeRoad in the United States is seeking a Senior Salesforce Administrator to lead migration projects from Salesforce to ServiceNow, working directly with US client teams on analytics and reporting. You will inventory 1,000+ assets, design migration roadmaps, and upskill teams while maintaining data integrity and business continuity during a nine-month transition.

This 100% remote contract role offers USD pay, holidays off, and health insurance assistance, with opportunities to work with

Qualifications

• Strong Salesforce administration experience building, auditing, and maintaining dashboards and data structures.
• Experience managing large report inventories (1,000+ assets) and simplifying metrics.
• Familiarity with or willingness to upskill in ServiceNow reporting modules, ITSM, or Performance Analytics.

Responsibilities

• Lead technical migration execution from Salesforce to ServiceNow across platforms.
• Audit and inventory analytics for 1,000+ dashboards, data models, and reports across brands.
• Manage re-platforming roadmap: migrate, consolidate, or sunset analytics assets in ServiceNow.
• Guide upskilling and cross-training; drive reporting standardization across brands.
• Collaborate daily with U.S. client leadership to ensure continuity during the transition.

Skills

Salesforce Admin

Inventory management

ServiceNow familiarity

Technical leadership

English fluency

Tools

Salesforce

ServiceNow

Job description

About CodeRoad

CodeRoad is a technology execution partner trusted by companies across North America since 2002. We work alongside our clients to engineer, modernize, and scale the technology that powers their businesses, combining deep technical expertise, specialized teams, and shared accountability for outcomes. Our capabilities span product engineering, platform engineering, legacy modernization, and AI engineering.

Our engineers, designers, delivery leaders, and technology specialists collaborate through Velocity Studios: specialized teams developed within CodeRoad to deliver complex technology initiatives. Being assigned to a project means you become part of a collaborative environment where you can strengthen your expertise, take ownership of meaningful work, and grow alongside experienced professionals.

Why Build Your Career at CodeRoad?

High-Velocity Work & Client Exposure: We work close to the technology, teams and roadmaps that move real outcomes. Direct engagement with U.S. client teams and roadmaps.

Career Continuity & Long-Term Opportunity: Your career here can outlast any single project. Continuous multi-project pipeline; long-tenure CodeRoaders.

Engineering Autonomy & Technical Mastery: We invest in the skills that shape what's next. Agentic AI tools and training, Coursera Enterprise, Studio practice labs, L1-L7 Career Framework.

High-Trust Employee Experience: You grow in an environment built on trust, transparency and recognition. High-touch onboarding, transparent leadership communication, community recognition, psychological safety.

Key Responsibilities

Lead Technical Migration Execution: Drive the technical transition strategy from legacy Salesforce environments to ServiceNow, serving as the primary bridge and subject matter expert across platforms.

Audit & Inventory Analytics: Conduct a full, comprehensive inventory and dependency assessment of 1,000+ custom dashboards, data models, and recurring (daily, weekly, monthly) reports across multi-brand implementations.

Manage Re-Platforming Roadmap: Architect and prioritize the systematic migration, consolidation, or sunsetting of analytics assets into ServiceNow Reporting and Performance Analytics.

Guide Upskilling & Cross-Training: Leverage platform administration expertise to participate in structured ServiceNow cross-training while leading technical standardizations for reporting across all implementation brands.

Collaborate with Stakeholders: Direct daily synchronization with U.S. client leadership to ensure business continuity, data integrity, and zero loss of mission-critical reporting visibility during the 9-month transition lifecycle.

What You Bring

Salesforce Administration Expertise: Strong track record as a Senior or Lead Salesforce Administrator with deep experience building, optimizing, and auditing large-scale custom dashboards, reports, and underlying data structures.

Migration & Inventory Acumen: Proven ability to manage massive report inventories (1,000+ assets), identifying redundant metrics, streamlining queries, and preparing legacy systems for enterprise platform shifts.

ServiceNow Aptitude: Familiarity with or high readiness to upskill into ServiceNow ecosystem reporting modules, ITSM, or Performance Analytics during the onboarding phase.

Technical Ownership & Leadership: Strong autonomy to run audit frameworks, make operational recommendations, and ensure continuous technical execution with minimal supervision.

Communication & English Fluency: Fluent/Advanced English communication skills (written and verbal) for seamless collaboration with North American client leadership and engineering teams.

What You'll Love

USA Contractor / 100% Remote

Competitive Pay (USD)

Holidays Off & Paid Time Off

Health insurance assistance program

Opportunity to work with high-growth US-based companies and cutting-edge tech stacks.

This role is 100% remote and LATAM-only.