Lead Sales Engineer

Equinix; United States; Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior Field Sales Engineer to drive success by selling innovative solutions to new and existing accounts. In this pivotal role, you will leverage your technical expertise and understanding of customer needs to deliver tailored solutions that enhance their business operations. Collaborating with diverse teams, you will ensure seamless transitions from pre-sales to post-sales, while fostering strong customer relationships. This role offers a unique opportunity to make a significant impact in a dynamic environment where your contributions will be valued and recognized. Join a forward-thinking company that champions diversity and growth, and take your career to the next level.

Qualifications

• 5+ years of experience in technical consulting and sales support.
• Strong understanding of data center, network, and cloud products.

Responsibilities

• Identify customer needs and map to Equinix solutions.
• Provide technical solution design expertise to sales teams.
• Develop new business opportunities and grow customer relationships.

Skills

Technical Consulting

Sales Support

Customer Service

Solution Design

Communication Skills

Problem Solving

Business Development

Market Expertise

Education

Bachelor's Degree

Master's Degree

PhD

Job description

Who are we?

Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Senior field sales engineering position selling Equinix solutions to new accounts and/or expanding existing accounts.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions.
• Understands and explains customer applications and business challenges.
• Utilizes above average understanding of Equinix products and services to deliver pitch on Equinix solutions.
• Analyzes situations and data on problems of complex scope independently.
• Provides full support for assigned customers, including global deployments.

Solution Design and Deliverables

• Provides technical solution design expertise to all assigned Sales account executives.
• Exercises judgment to solve customer problems that are outside of standard procedures effectively.
• Assists in complex RFI/P/Q preparation as requested by Sales Representatives.
• Independently delivers all deliverables for the customer.

Customer Service

• Communicates with customers (internal and external) in an above average, professional, friendly and effective manner, both verbally and in writing.
• Assists in pre-sales efforts for all company products and services.
• Provides above average technical support in sales presentations, customer meetings, and trade shows.
• Able to problem solve a variety of issues and execute solutions.

Business and Market Expertise

• Demonstrates a strong understanding of Equinix data center, Network, and Cloud products and services.
• Possesses above average industry knowledge and familiarity with the competitive landscape.

Collaboration / Communication

• Develops new business opportunities and grows existing customer relationships.
• Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales.
• Influences the cultivation of a positive culture on the team.
• Demonstrates excellent presentation skills.

Team Leadership

• Supports initiatives and team projects to better the organization.

Qualifications

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.