Lead Sales Consultant

Massage Heights Indianapolis; Village Green (TN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

PTO

Medical and dental

Free 1-hour monthly services

Employee discounts

Robust Leadership Training

Digital Work Environment

Job summary

Massage Heights is seeking a store leader to coach Consultants, drive membership sales, and deliver exceptional guest experiences. You will guide team development, set Retreat goals, and ensure daily operations run smoothly while maintaining a guest-focused culture.

The role requires hands-on leadership, strong communication, and the ability to manage schedules, training, and performance. Competitive hourly pay with growth opportunities is offered.

Qualifications

• Minimum 1 year of sales or membership-based sales experience.
• Self-starter mentality with leadership, organization, communication, and interpersonal skills.
• Experience in training, coaching, and conflict resolution with employees.
• Working knowledge of computers and standard software.
• Basic business math skills.

Responsibilities

• Lead, coach, and develop Consultants to deliver an exceptional guest experience and meet sales goals
• Collaborate to set individual team member and overall Retreat goals
• Provide ongoing coaching, accountability, and recognition that drives individual and team performance
• Resolve guest concerns with professionalism and confidence
• Support inventory management, reporting, and operational compliance

Skills

Sales experience

Leadership

Coaching

Communication

Interpersonal skills

Tools

Zenoti

Job description

Under new management! Our brand purpose is to Elevate the Lives of the People we Touch. Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door.

Beneifts

• PTO
• Free 1-hour monthly services
• Medical and dental offered

Company Perks

• Personal and Career Development
• Robust Leadership Training
• Beautiful Retreats
• Employee Discounts
• Digital Work Environment
• Competitive pay with commission and bonus opportunities

Schedule/Expected Work Hours

• Must be able to work varied hours including weekends, evenings, and holidays
• 6-8 hour shifts
• Day and evening shifts available

Responsibilities

• Lead, coach, and develop Consultants to deliver an exceptional guest experience and meet sales goals
• Collaborate to set individual team member and overall Retreat goals
• Provide ongoing coaching, accountability, and recognition that drives individual and team performance
• Resolve guest concerns with professionalism and confidence
• Support inventory management, reporting, and operational compliance

Qualifications

• Minimum 1 year of sales or membership-based sales experience
• Self-starter mentality with leadership, organization, communication, and interpersonal skills
• Experience in training, coaching, and conflict resolution with employees
• Working knowledge of computers and standard software
• Basic business math skills

Preferred Qualifications

• Hands-on experience with Zenoti or similar spa POS software systems
• Understanding of spa environment and massage and skincare services
• Experience working in a franchise model

Company Values

• Loyal
• Authentic
• Passionate
• Diligent

Colorado natives own and operate Retreat.

Compensation: $20.00 - $28.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.