Lead Sales Associate, (PT, 25 Hrs) - Auburn, IN

The Salvation Army USA Central Territory; Auburn (IN); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Benefits package

Job summary

The Salvation Army Thrift Store in Auburn, Indiana is seeking a dedicated Lead Store Sales Associate to support our store management team and ensure smooth daily retail operations.

You will help with opening and closing, banking, and meeting sales goals while assisting customers and supervising staff as needed. Training is provided to build retail and customer service skills.

Qualifications

• Experience in retail or thrift store environments is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, customer-focused setting.

Responsibilities

• Lead store operations and support management.
• Provide excellent customer service and assist shoppers.
• Assist with banking, deposits, and cash handling.
• Help meet sales and acquisition goals and manage inventory turnover.
• Support opening/closing procedures and maintain displays.

Skills

Customer service

Cash handling

Team leadership

Store operations

Job description

Lead Sales Associate

Pay: $14.50 per hour. Job Type: Part-time, Regular. Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled.

About the Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You'll Do

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!