Lead Sales Associate - Perry Ellis

Perry Ellis International - Retail; Indiana (PA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Clothing allowance

401(k) plan

Monthly sales incentives

Holiday Pay

Job summary

Perry Ellis International is seeking a Lead Associate to sell and promote Perry Ellis merchandise through customer service standards. This role supports the Store Manager, ASM and Supervisors to meet financial, customer satisfaction, and visuals goals.

Responsibilities cover customer service, operations, brand management, and ensuring loss prevention. Ideal candidates have 1-2 years retail experience, strong communication, and a positive attitude; able to lift up to 25 pounds.

Qualifications

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented.

Responsibilities

• Consistently provides Customer Service to company standard and lead team.
• Generates maximum sales potential in accordance with the Perry Ellis customer service standards.
• Builds repeat customer base through Perry Ellis Loyalty Program data capture.
• Maintains strong knowledge regarding product, promotions, and special events to communicate to customers more effectively.
• Consistently fosters a positive store experience by treating all customers and staff with fairness and consistency.
• Effectively maintains floor coverage; acknowledges every customer; prioritizes customers over assigned tasks.
• Demonstrates effective written and verbal communication.
• Manages time and prioritizes tasks.

Skills

Energetic attitude

Retail experience

Flexible availability

Reliable transportation

Interpersonal communication

Customer service oriented

Education

High school diploma

Job description

Company Overview

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

ABOUT THE COMPANY

Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.

SUMMARY

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.

RESPONSIBILITIES

Customer Service Responsibilities

• Consistently provides Customer Service to company standard and lead team


• Generates maximum sales potential in accordance with the Perry Ellis customer service standards.


• Builds repeat customer base through excellent PE Loyalty Program data capture.


• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.


• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.


• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.


• Demonstrates effective written and verbal communication.


• Manages time and prioritizes tasks.

Operational Responsibilities

• The lead associate will step in when the supervisor/keyholder is not present


• Keep merchandise filled to appropriate levels on the sales floor.


• Ensure the store is visually distinctive and appearance impeccably maintained.


• Minimize shortages through proper loss prevention procedures.


• Practices excellent customer service at all times in order to prevent possible theft.


• Demonstrates awareness of store sales plans and results.


• Follow all operational policies and procedures.


• Manage time and prioritize tasks.


• Demonstrate effective written and verbal communication skills.

Visual, Brand And Product Management

• Supports execution of all pricing strategies.


• Supports the execution of store planograms.


• Supports and understands the company’s brand position.


• Supports replenishment of merchandise on the selling floor as needed.

REQUIREMENTS

• Energetic and positive attitude


• 1-2 years of retail experience


• Flexible availability; reliable transportation


• Strong interpersonal communication and customer service skills


• Customer service-oriented. (outgoing, friendly, and personable with a positive attitude


• Must be able to move and/or lift to 25 pounds


• High school degree

BENEFITS

• Employee discount


• Accumulated personal/sick time off


• 401(k) plan


• Monthly sales incentives


• Clothing Allowance


• Holiday Pay

Legal Disclaimer

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company’s commitment to equal employment opportunities.

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