Lead Sales Associate - Perry Ellis

Perry Ellis International - Retail; Grand Prairie (TX); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) plan

Clothing Allowance

Monthly sales incentives

Holiday Pay

Accumulated personal/sick time off

Job summary

Perry Ellis International, Inc. is seeking a Lead Associate to drive sales and uphold Perry Ellis customer service standards. The role supports store goals in financial performance, customer satisfaction, and visuals.

The Lead Associate collaborates with Store Manager and Supervisors to ensure high quality service, product knowledge, and a positive shopping experience for customers with a focus on loyalty program data capture and store promotions.

Qualifications

• Energetic, positive attitude and strong customer service orientation.
• 1–2 years of retail experience.
• Strong interpersonal communication and customer service skills.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provide customer service to company standard and lead the team.
• Generate sales in line with Perry Ellis standards.
• Build repeat customers via PE Loyalty Program data capture.
• Maintain product knowledge, promotions and events for effective customer communication.
• Foster a positive store experience and treat customers and staff with fairness.
• Manage floor coverage and prioritize tasks.

Skills

Energetic attitude

Positive attitude

Customer service

Education

High school diploma

Job description

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

ABOUT THE COMPANY:

Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.

SUMMARY:

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.

RESPONSIBILITIES:

Customer Service Responsibilities

• Consistently provides Customer Service to company standard and lead team
• Generates maximum sales potential in accordance with the Perry Ellis customer service standards.
• Builds repeat customer base through excellent PE Loyalty Program data capture.
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
• Demonstrates effective written and verbal communication.
• Manages time and prioritizes tasks.

Operational Responsibilities

• The lead associate will step in when the supervisor/keyholder is not present
• Keep merchandise filled to appropriate levels on the sales floor.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Minimize shortages through proper loss prevention procedures.
• Practices excellent customer service at all times in order to prevent possible theft.
• Demonstrates awareness of store sales plans and results.
• Follow all operational policies and procedures.
• Manage time and prioritize tasks.
• Demonstrate effective written and verbal communication skills.

Visual, Brand And Product Management

• Supports execution of all pricing strategies.
• Supports the execution of store planograms.
• Supports and understands the company’s brand position.
• Supports replenishment of merchandise on the selling floor as needed.

REQUIREMENTS:

• Energetic and positive attitude
• 1-2 years of retail experience
• Strong interpersonal communication and customer service skills
• Customer service-oriented. (outgoing, friendly, and personable with a positive attitude
• Must be able to move and/or lift to 25 pounds
• High school degree

BENEFITS:

• Accumulated personal/sick time off
• 401(k) plan
• Monthly sales incentives
• Clothing Allowance
• Holiday Pay

Legal Disclaimer:

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.

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