LEAD SALES ASSOCIATE

Goodwill Industries - Knoxville; Lenoir City (TN); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO

403B

20% store discount

Job summary

Goodwill Industries—Knoxville is seeking a Lead Sales Associate in Lenoir City. This full-time, non-exempt role involves supporting daily store operations, handling donations, stocking, and cashiering while delivering excellent customer service.

The position requires energy, flexibility, and the ability to work evenings and weekends, with a pre-employment drug screen as part of the process. Compensation is reflective of an hourly wage with opportunities for growth in a busy retail environment.

Qualifications

• Full-time, non-exempt, regular employment status.
• Pass a pre-employment drug screen.
• Energetic, flexible, with excellent customer service skills.

Responsibilities

• Open and close store procedures and ensure proper execution.
• Assist and direct other team members in store tasks in the Manager/Asst Manager's absence.
• Receive donations, greet donors, unload items, and thank donors.
• Sort, test, clean, and display clothing and household items; manage inventory flow.
• Conduct sales transactions and maintain cash/credit card procedures.
• Perform cleaning duties and report maintenance needs.
• Provide customer service, pricing, and store operation information to shoppers.
• Work a flexible schedule including nights and weekends.

Skills

Oral Communication

Attendance/Punctuality

Ethics

Organizational Support

Mathematical Skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

LEAD SALES ASSOCIATE

Full Time Sales LENOIR CITY, Lenoir City, TN, US 1 Attachments

EMPLOYMENT STATUS: Full Time/Non-Exempt/Regular

Hourly Wage $13

Goodwill Industries—Knoxville, Inc. is seeking a full-time Lead Sales Associate for our retail store. Ideal candidates will be energetic, flexible, have excellent customer service skills, and be able to pass a pre-employment drug screen.

Summary:

Complete opening and closing duties of the store and to provide support for other team members in the absence of the Manager/Assistant Manager.

Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store.

Essential Duties and Responsibilities:

• Ensure open and close store procedures are followed.
• Support/direction of other team members in store task.
• Responsible for store operation, in the absence of Manager/Asst Manager.
• Receive donations: greet donors, accept and unload donated materials, and thank donors for their donated items.
• Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Cleaning duties (including but not limited to) floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs.
• Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image.
• Able to work a flexible schedule, including nights and weekends.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Interpersonal Skills – Leadership skills, Follow procedures, Lead by example, Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Attendance/Punctuality - Is consistently punctual and at work on time.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Organizational Support - Follows policies and procedures; Supports the organization's goals and values.
• Mathematical Skills:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds.

Medical, Dental, Vision, PTO, 403B and 20% discount at our stores.

Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.