Lead Rural Care Navigator

A.T. Still University; Kirksville (MO); Hybrid; USD 48,000 - 60,000; Full time

Job summary

A.T. Still University’s Kirksville College of Osteopathic Medicine (ATSU-KCOM) seeks a full-time Lead Rural Navigator on the Kirksville, Missouri campus.

The role coordinates clinical, behavioral, and social care for rural residents across four counties, partnering with hospitals, FQHCs, and community organizations. The non-clinical navigator builds trust, supports engagement and follow-through, conducts screenings, manages referrals, and escalates urgent concerns per hub protocols while

Qualifications

• Minimum education: four-year degree in relevant field or equivalent care management experience.
• Candidates with nursing credentials (RN) or related clinical/community care management experience are considered.
• Knowledge of social determinants of health, benefits, and care coordination concepts preferred.

Responsibilities

• Screen rural residents with standardized intake screenings; manage referrals and escalations.
• Engage Medicaid beneficiaries and high-need individuals via phone, field visits, and partner-site follow-ups.
• Identify and mitigate non-clinical barriers to care (transportation, benefits, access).
• Lead warm handoffs and coordinate between residents and local partners (hospitals, FQHCs, RHCs, etc.).
• Maintain an active caseload and track outreach, referrals, and outcomes in digital systems.

Skills

Interpersonal skills

Active listening

Relationship-building

Communication skills

Time management

Problem solving

Education

Four-year college degree

Nursing credentials (RN) or related experience

Tools

CIE

EHR

Case management software

Job description

A.T. Still University’s Kirksville College of Osteopathic Medicine (ATSU-KCOM) seeks a full-time Lead Rural Navigator on the Kirksville, Missouri campus.

The role coordinates clinical, behavioral, and social care for rural residents across four counties, partnering with hospitals, FQHCs, and community organizations. The non-clinical navigator builds trust, supports engagement and follow-through, conducts screenings, manages referrals, and escalates urgent concerns per hub protocols while