Lead, Robotics Teleoperations & Ops Strategy

Tsmg; Nashville (TN); On-site; USD 80,000 - 100,000; Full time

Job summary

Tsmg is seeking an experienced Senior Teleoperations Lead in Nashville, Tennessee to oversee robotics operations teams engaged in AI training and robot deployments. The role requires operational leadership to ensure quality and safety standards while coordinating among various stakeholders.

Ideal candidates will have a strong background in robotics or operational management. This position also offers opportunities to shape performance standards and develop workforce strategies for future projects.

Qualifications

• Experience in teleoperations, robotics operations, or control-room environments.
• Proven leadership in managing operational teams.
• Strong troubleshooting skills and decision-making capabilities.
• Excellent communication and reporting abilities.

Responsibilities

• Supervise teleoperation teams across multiple shifts.
• Coordinate robot operations and deployment schedules.
• Monitor operational KPIs and productivity.
• Ensure compliance with safety and quality standards.
• Escalate technical issues and coordinate resolution.
• Train and mentor new teleoperators.
• Support customer-facing robotics deployments.
• Produce operational reports and performance summaries.

Skills

Teleoperations

Robotics operations

Decision-making skills

Communication

Job description

Tsmg is seeking an experienced Senior Teleoperations Lead in Nashville, Tennessee to oversee robotics operations teams engaged in AI training and robot deployments. The role requires operational leadership to ensure quality and safety standards while coordinating among various stakeholders.

Ideal candidates will have a strong background in robotics or operational management. This position also offers opportunities to shape performance standards and develop workforce strategies for future projects.