Lead, Robotics Teleoperations & Ops Strategy

Tsmg; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Tsmg is seeking an experienced Senior Teleoperations Lead in Austin, Texas to oversee robotics operations teams. In this role, you will coordinate teleoperators, ensure operational excellence, maintain quality and safety standards, and act as the primary liaison between field operations and engineering teams.

The ideal candidate should have strong leadership in robotics and technical operations, with responsibilities including supervising teams, monitoring KPIs, and training new staff while playing an integral role in scaling robotics deployments across various projects.

Qualifications

• Previous experience in teleoperations, robotics operations, AV operations, or drone operations.
• Experience leading operational teams.
• Strong troubleshooting and decision-making skills.

Responsibilities

• Supervise teleoperation teams across multiple shifts.
• Coordinate robot operations and deployment schedules.
• Monitor operational KPIs and productivity.
• Ensure compliance with safety and quality standards.
• Train and mentor new teleoperators.

Skills

Operational leadership

Troubleshooting skills

Communication skills

Decision-making abilities

Job description

Tsmg is seeking an experienced Senior Teleoperations Lead in Austin, Texas to oversee robotics operations teams. In this role, you will coordinate teleoperators, ensure operational excellence, maintain quality and safety standards, and act as the primary liaison between field operations and engineering teams.

The ideal candidate should have strong leadership in robotics and technical operations, with responsibilities including supervising teams, monitoring KPIs, and training new staff while playing an integral role in scaling robotics deployments across various projects.