Lead Revenue Operations & Forecasting

Tyler Technologies; Plano (TX); On-site; USD 121,000 - 250,000; Full time

Job summary

Tyler Technologies is seeking a strategic Head of Sales Operations / Revenue Operations to lead processes, analytics, forecasting, and sales effectiveness across the organization.

In this role, you will partner with the EVP, Sales and leadership team to drive revenue predictability, operational discipline, and data-driven decision making, leveraging CRM and BI tools to optimize performance across Plano and other locations.

Qualifications

• 7+ years of experience in Sales Operations, Revenue Operations, Sales Enablement, or related leadership roles.
• Experience supporting revenue growth through sales operations and performance management.
• Strong forecasting, pipeline management, and analytics experience.
• Experience building executive reporting and performance dashboards.
• Proven ability to influence senior leaders and drive organizational change.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead the sales operations function, establishing scalable processes, operating rhythms, and performance management frameworks.
• Partner with sales leadership to identify risks and opportunities impacting revenue attainment and long-term growth.
• Develop recommendations and action plans based on business trends, market conditions, pipeline performance, and sales execution metrics.
• Build operational discipline and accountability across the sales organization.
• Own sales forecasting processes and deliver accurate short- and long-range revenue projections.
• Monitor pipeline health, sales velocity, conversion metrics, and performance trends.
• Provide leadership with forward-looking insights on revenue attainment and growth expectations.
• Establish forecasting methodologies that improve predictability and decision-making.
• Develop and maintain executive dashboards, KPIs, scorecards, and reporting frameworks.
• Translate complex sales data into actionable recommendations that influence business decisions.
• Analyze trends in performance, pipeline development, win rates, forecasting accuracy, and revenue growth.
• Create a culture of data-driven decision making throughout the sales organization.
• Collaborate with Finance, Marketing, Product, and Business Unit leaders to align revenue strategies and execution plans.
• Ensure sales leadership has the data, insights, and operational support needed to meet organizational objectives.
• Serve as a trusted advisor to senior leadership on sales performance and growth initiatives.

Skills

Forecasting

Analytics

Leadership

Stakeholder management

Communication

Sales operations

Education

MBA or advanced degree

Tools

CRM platforms

Business intelligence

Sales analytics tools

Job description

Tyler Technologies is seeking a strategic Head of Sales Operations / Revenue Operations to lead processes, analytics, forecasting, and sales effectiveness across the organization.

In this role, you will partner with the EVP, Sales and leadership team to drive revenue predictability, operational discipline, and data-driven decision making, leveraging CRM and BI tools to optimize performance across Plano and other locations.