Lead Retail Supervisor – Premium Chocolates

Norman Love Confections; Estero (FL); On-site; USD 22,000 - 28,000; Part time

Job summary

Norman Love Confections is hiring a part-time Retail Key Holder/Supervisor at the Miromar Outlets Estero location. The role oversees store operations in the absence of management and emphasizes top-tier customer service, sales support, inventory control, and staff guidance.

Starting wage is $16.00 per hour plus tips, based on experience. The position requires on-site work, English communication, and the ability to stand for long periods while lifting up to 40 pounds and performing routine

Qualifications

• Must be able to communicate in English (written and verbal).
• Must be able to stand for up to eight hours daily.
• Must lift up to 40 pounds and perform bending, lifting, pushing, pulling.

Responsibilities

• Provide strong customer service to ensure a positive guest experience.
• Assist Store Manager with sales, staffing and daily financial goals.
• Support inventory and reporting processes, including waste and sales data.
• Oversee opening and closing procedures and maintain store standards.
• Supervise and mentor Retail Associates on operations and service.

Skills

Customer service

Leadership

Communication in English

Job description

Norman Love Confections is hiring a part-time Retail Key Holder/Supervisor at the Miromar Outlets Estero location. The role oversees store operations in the absence of management and emphasizes top-tier customer service, sales support, inventory control, and staff guidance.

Starting wage is $16.00 per hour plus tips, based on experience. The position requires on-site work, English communication, and the ability to stand for long periods while lifting up to 40 pounds and performing routine