Lead Retail Store Manager – Chocolate & Gelato, NYC

Socotra, Inc.; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) Plan with up to 4% Company Matc

Paid Parental Leave

Paid Time Off (PTO)

Flexible Spending Account (FSA)

Commuter Benefits

Wellness Program

Employee Discount on Venchi products

Job summary

Venchi is seeking a Store Manager for our NYC location to drive sales, guest service, and daily operations within a fast-growing retail network. You will lead a team, monitor KPIs, manage scheduling and inventory, execute visual guidelines, and uphold food safety standards while delivering the Venchi service model and a premium guest experience.

Strong leadership, at least 2 years in store management, and proficiency with MS Office are required; willingness to work late nights, weekends, and

Qualifications

• Minimum 2 years of Store Manager experience in a high-performance selling environment.
• Food & beverage or retail experience preferred.
• Fluent in English; strong communication and leadership skills.

Responsibilities

• Lead team to achieve sales, productivity and COGS goals.
• Provide outstanding customer service via effective sales strategies.
• Ensure execution of Venchi service model and visual merchandising.
• Monitor KPIs, manage shifts, orders, forecast and inventory.
• Maintain food and health compliance in store.

Skills

Store leadership

Team management

Customer service

MS Office

Education

Post-secondary education preferred

Tools

MS Office Suite

POS systems

Job description

Venchi is seeking a Store Manager for our NYC location to drive sales, guest service, and daily operations within a fast-growing retail network. You will lead a team, monitor KPIs, manage scheduling and inventory, execute visual guidelines, and uphold food safety standards while delivering the Venchi service model and a premium guest experience.

Strong leadership, at least 2 years in store management, and proficiency with MS Office are required; willingness to work late nights, weekends, and