Lead Retail Sales Associate

Omaha Kroc; Evanston (IL); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The Salvation Army in Evanston, IL is seeking a Lead Store Sales Associate to support store management and daily retail operations. The role focuses on customer service, banking tasks, and process execution to meet sales goals.

This position requires a High School diploma, strong English communication, and basic computer skills for POS and payroll systems. A valid driver's license is preferred for bank runs and occasional travel to other locations.

Qualifications

• Must have strong English communication for customer interactions.
• Basic computer skills including POS systems and payroll programs.
• Proficient cash handling with accurate change-giving abilities.

Responsibilities

• Open or close the store operations.
• Support management with product sales and acquisition.
• Handle banking and daily deposits.
• Maintain displays and store layout plans.
• Address customer concerns and ensure a positive shopping experience.

Skills

English communication

Cash handling

POS & payroll software

Education

High School diploma

Job description

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Location:2424 Oakton St, Evanston, IL 60202

Pay Rate: $18.00

Status: Full Time/40Hours

Open availability to a flexible work schedule

Job Overview

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

• Sales & Operations : Opening or closure of store
• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Additional Information

Qualifications

Education & Experience

• High School Graduate or Equivalent

Skills & Abilities

• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities

Certifications

• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus
• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

undefined

Employer Privacy Policy

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service