Lead Retail Associate — Growth, Training & Impact

tsainternal; Decatur (IL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Voluntary life insurance

403(b) retirement savings plan

Sick/vacation/discretionary/personal"

Paid holidays

Employee discount

Employee assistance program

Comprehensive benefits package

Job summary

The Salvation Army Thrift Store in Decatur, IL is seeking a dedicated Lead Store Sales Associate to support the store management team. This part-time role involves enhancing customer experiences, managing daily retail operations, and assisting with product sales and acquisition.

Your responsibilities include executing opening/closing procedures, handling deposits, maintaining displays, and supporting policies and staff. Previous retail experience and strong English skills are required.

Qualifications

• High School Graduate or Equivalent is required.
• Retail experience is required.
• Ability to speak, write and understand English for effective communication.
• Basic computer skills including POS system and payroll program.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

Customer service

Cash handling

English communication

POS system

Payroll software

Education

High School Graduate or Equivalent

Tools

Point of Sale System

Payroll program

Job description

The Salvation Army Thrift Store in Decatur, IL is seeking a dedicated Lead Store Sales Associate to support the store management team. This part-time role involves enhancing customer experiences, managing daily retail operations, and assisting with product sales and acquisition.

Your responsibilities include executing opening/closing procedures, handling deposits, maintaining displays, and supporting policies and staff. Previous retail experience and strong English skills are required.