Lead Retail Associate — Customer Service & Store Ops

Dollar General; Towanda (Bradford County); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General in Towanda, PA is seeking a diligent Cashier/Stocker who can lead in the absence of store management. You will help set plan-o-grams, assist customers, and ensure quick and friendly service.

Responsibilities include unloading trucks, stocking, operating the cash register, handling refunds, and maintaining a clean, safe store environment. The role emphasizes teamwork and protecting company assets.

Qualifications

• High school diploma or equivalent; six months supervisory experience preferred.
• Ability to perform basic arithmetic and percentages.
• Knowledge of cash handling procedures and cashier accountability.
• Experience with IBM cash register functions.
• Ability to read and follow plan‑of‑gram and merchandise presentation guidance.
• Strong interpersonal and verbal/written communication skills.
• Understanding of safety policies and practices.

Responsibilities

• Unload trucks and stock shelves; build merchandise displays.
• Assist in plan‑o‑gram implementation and maintenance.
• Provide exemplary customer service and assist customers.
• Operate cash register, process payments, and bag merchandise.
• Maintain cleanliness and safety in store; protect assets.
• Open/close store per Area Manager directions.
• Authorize refunds/overrides in absence of managers.
• Monitor cashier accountability and cash control procedures.

Skills

Math calculations

Cash handling

IBM cash register

Cash control policies

Interpersonal communication

Safety awareness

Plan-o-gram reading

Education

High school diploma

Supervisory experience (6 months)

Job description

Dollar General in Towanda, PA is seeking a diligent Cashier/Stocker who can lead in the absence of store management. You will help set plan-o-grams, assist customers, and ensure quick and friendly service.

Responsibilities include unloading trucks, stocking, operating the cash register, handling refunds, and maintaining a clean, safe store environment. The role emphasizes teamwork and protecting company assets.