Lead Retail Associate: Customer Service & Store Ops

Dollar General; Nowata (OK); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General in Nowata, OK is seeking a Cashier and/or Stocker to act in a lead capacity when Store Manager is absent. You will assist in plan-o-gram setup, stock merchandise, and provide exemplary customer service.

Responsibilities include unloading trucks, operating the cash register, maintaining cleanliness, and ensuring a safe store environment while protecting assets. This full-time role requires teamwork, adherence to policies, and the ability to supervise when needed.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsibilities

• Unload trucks and process shipments as directed.
• Receive and unpack cartons and totes.
• Stock and rotate merchandise on shelves; build displays.
• Restock returned and recovered merchandise.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers in locating merchandise.
• Maintain store cleanliness and safety; manage restroom and stockroom.
• Greet customers and operate the register to total purchases and give change.
• Open/close the store under supervision and handle refunds/overrides when authorized.
• Monitor cash levels and maintain register accountability and security.

Skills

Cash handling procedures

IBM cash register functions

Math calculations

Customer service

Plan-o-gram reading

Communication

Safety awareness

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General in Nowata, OK is seeking a Cashier and/or Stocker to act in a lead capacity when Store Manager is absent. You will assist in plan-o-gram setup, stock merchandise, and provide exemplary customer service.

Responsibilities include unloading trucks, operating the cash register, maintaining cleanliness, and ensuring a safe store environment while protecting assets. This full-time role requires teamwork, adherence to policies, and the ability to supervise when needed.