Lead Retail Associate — Customer Service & Ops

∙ Elijah House Foundation; Las Cruces (NM); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Dollar General is seeking a Cashier/Stocker who can act as a leader in the absence of the Store Manager or Assistant Store Manager. The role includes setting up plan‑o‑grams, stock management, and delivering exemplary customer service in a fast‑paced retail environment.

The position involves unloading trucks, stocking shelves, assisting customers, and processing transactions with a focus on profitability and teamwork.

Qualifications

• Ability to perform basic arithmetic and percentages
• Knowledge of cash handling procedures and deposits
• Experience using IBM cash registers or similar systems
• Understanding of safety policies and cash control practices
• Strong interpersonal and written communication skills
• Ability to read and follow plan‑o‑gram and display guidance

Responsibilities

• Unload trucks and stock merchandise according to store processes.
• Maintain plan‑o‑gram, stock shelves, and build displays.
• Assist customers in locating products and answer questions.
• Operate cash register, total purchases, and bag items.
• Provide customer service leadership and ensure loss prevention practices.

Skills

Math calculations

Cash handling

IBM cash register

Cashier accountability

Interpersonal communication

Safety policies

Plan‑o‑gram reading

Education

High school diploma or equivalent

Tools

IBM cash register

Handheld scanners

Pricing guns

Dollies & rolltainers

Job description

Dollar General is seeking a Cashier/Stocker who can act as a leader in the absence of the Store Manager or Assistant Store Manager. The role includes setting up plan‑o‑grams, stock management, and delivering exemplary customer service in a fast‑paced retail environment.

The position involves unloading trucks, stocking shelves, assisting customers, and processing transactions with a focus on profitability and teamwork.