Lead Retail Associate – Beauty & Store Ops

The Estée Lauder Companies Inc.; Culver City (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Culver City. You will mentor the sales team, model best-in-class customer service, and help drive sales and service targets in a prestige beauty environment.

This role requires retail experience, cash-handling skills, and flexibility to work retail hours, including nights, weekends and events. It's an excellent step toward a supervisory career with a global beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalised customer service.
• Experience with cash reconciliation and opening/closing the store is desirable.
• Supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Willing to work retail hours including nights, weekends and events.
• Proof of right to live and work in the country if invited to interview.

Responsibilities

• Support Store Manager and Assistant Manager for smooth store operations.
• Lead by example and coach sales team to deliver inspirational service.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.

Skills

Coaching/mentoring

Customer service

Retail experience

Cash handling

Supervisory experience

Store operations

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Culver City. You will mentor the sales team, model best-in-class customer service, and help drive sales and service targets in a prestige beauty environment.

This role requires retail experience, cash-handling skills, and flexibility to work retail hours, including nights, weekends and events. It's an excellent step toward a supervisory career with a global beauty leader.