Lead Retail

BJC HealthCare; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Tuition assistance

Paid Time Off

Flexible Spending Accounts

Adoption assistance

Job summary

Barnes-Jewish West County Hospital is seeking a Lead - Retail in the Food and Nutrition Department to oversee cafeteria operations and train staff to provide exceptional service. The role emphasizes customer service, cash handling, and safety compliance.

Responsibilities include supervising staff, scheduling, enforcing health and sanitation standards, and managing costs. Requires 2-5 years of experience and ServSafe certification is preferred.

Qualifications

• High School Diploma or GED required.
• 2-5 years of experience in food service or related roles.
• ServSafe Certification required or preferred.
• Ability to train and supervise staff and enforce safety guidelines.

Responsibilities

• Oversee daily cafeteria operations and assist supervisor with goals.
• Educate staff on protocols, safety, and sanitation requirements.
• Coordinate tasks and schedules to ensure timely service.
• Supervise cash handling, counts, and revenue reconciliation.
• Monitor food quality, service standards, and cost controls.

Skills

Customer service

Cash handling

Food safety

Leadership

Staff training

Education

High School Diploma or GED

Tools

ServSafe Certification

Job description

Additional Information About the Role

Do you enjoy helping others? Come join our team as a Lead -Retail in the Food and Nutrition Department at Barnes-Jewish West County Hospital.

DAILY PAY AVAILABLE

• Full Time
• Shift: 10:30 AM to 7 PM
• Rotating Weekends and Holidays
• Cooking Experience A Plus
• Having Exceptional Customer Service
• Opportunities to Grow within BJC

Overview

Barnes-Jewish West County Hospital offers highly specialized surgical and medical services in an intimate environment and is known for outstanding patient care. With 64 private patient rooms, 14 operating rooms and four intensive care unit rooms, the facility was designed to provide a comforting environment that is innovative, efficient and centered on the patient experience. The campus features a park-like setting with landscaping and a walking path that winds through the grounds and connects to Millennium Park.

The Dietary department committed to promoting healthy food options for patients, visitors and the community by providing a variety of meal plans to meet the needs of our patients. We offer ''Catering to You'' a program that brings hospitality hosts and hostesses to each patient¿s room to discuss the menu offerings, take their order and assemble, deliver and retrieve their tray. Our cafeteria is open daily, serving patients, visitors and staff.

Preferred Qualifications

Role Purpose

The Retail Lead will be responsible for all activities within the assigned area including assisting the supervisor/manager with daily operational functions of the Cafeteria, training and direction of staff, conducting inspections to evaluate adherence to quality control standards, monitoring customer service, food quality, cash handling and food costs.

Responsibilities

• Provides education and ensures work unit follows proper job duty protocols, safety and sanitation guidelines.
• Assists department management in coordinating and achieving department goals.
• Works various positions where needed to ensure quality and timely delivery of service.
• Assists with assigning work tasks, monitoring employee performance and schedules, securing all safe funds, enforcing cash handling guidelines, training employees, providing service recovery and building an effective work unit.
• Counts, verifies/balances/reports cashier monies, change funds, coupons/vouchers/meal charges, department charges and vending refunds. Investigates any discrepancies as well as questionable transactions.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• 2-5 years

Supervisor Experience

• No Experience

Preferred Requirements

Experience

• 5-10 years

Licenses & Certifications

• ServSafe Certification

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer