Patient Dining Associate II

BJC HealthCare; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

401k match

Tuition assistance

FSA accounts

Paid time off

Adoption assistance

Job summary

BARNES-JEWISH HOSPITAL in Missouri, within the Food and Nutrition Department, seeks a Patient Dining associate to ensure accurate meals reach patients and to assist with diet/order management. You will take orders, assemble trays, and deliver meals, while maintaining safety and service standards.

This role requires knowledge of modified diets, excellent customer service, and ability to train new staff. Rotating shifts, weekends, and holidays may apply along with comprehensive benefits.

Qualifications

• Must attain ServSafe Certification and pass Patient Dining test within 90 days.

Responsibilities

• Takes patient orders and delivers meals.
• Reviews tray tickets, assembles meals, delivers meals and retrieves all soiled meal trays.
• Demonstrates/teaches “Standard Work” and all meal delivery program standards to new associates.
• Communicates with nursing staff and patients about meal delivery times and diet requirements.
• Demonstrates/teaches safe food handling and infection control.
• The position is safety-sensitive and requires alertness.

Education

High School Diploma or GED

Job description

Additional Information About the Role

Do you enjoy working with patients? Do you enjoy delivering trays to patients? Great opportunity to come and work for Barnes-Jewish Hospital in the Food and Nutrition Department!

DAILY PAY AVAILABLE

• Full Time
• Benefits Eligible
• Must Be Able to Work AM & PM Shifts
• Rotating Weekends and Holidays
• Taking Patient Orders and Delivering Trays

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus. This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars. It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service. Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process. Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions.

Preferred Qualifications

Role Purpose

Ensures that the patients receive the correct diet as ordered by the physician and screens food allergens and modified diets as appropriate. Assembles and serves the patient meals. Serves as a primary customer service representative from the Food and Nutrition Department for patients, families and nursing staff. This position also serves as a trainer for new Patient Dining associates. Must attain ServSafe Certification and pass Patient Dining test within 90 days.

Responsibilities

• Has knowledge of all special/modified diets. Assists patients/families with meal selections by providing guidance based on prescribed diet order and diet/allergen restrictions.
• Reviews tray tickets, assembles meals, delivers meals and retrieves all soiled meal trays from assigned area. Monitors galley/floor stock/supplement par levels by calculating appropriate level of inventory for assigned units. Rotates stock and ensures all stock is properly dated or discarded.
• Demonstrates/teaches “Standard Work” Processes and all meal delivery Program standards to newly hired associates. Provides encouragement, feedback and mentoring to trainee. Assesses performance and provides additional training as needed
• Communicates pertinent information to nursing staff, production staff, supervisory staff, and patients/families (such as meal delivery times, patient diet, special order requests, etc.)
• Demonstrates/teaches safe food handling, Infection Control Prevention, and basic computer software applications. Assesses performance and provides additional training as needed.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements

Experience

• No Experience

Preferred Requirements

Education

• High School Diploma or GED

Experience

• 2-5 years

Supervisor Experience

• No Experience

Licenses & Certifications

• ServSafe Certification

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer