Lead Restoration Technician – Water & Fire Mitigation

IICRC; Seattle (WA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

PuroClean of North Seattle is seeking a Lead Restoration Technician to lead water mitigation and restoration projects in the field, deliver excellent customer service, and mentor other technicians. This hands-on role works alongside the owners, with responsibility for job execution, documentation, equipment, and field leadership.

As an early team member, you’ll help shape our field operations and have opportunities to grow with the company. This franchise is independently owned and operated.

Qualifications

• 2+ years of hands-on property restoration experience, including water mitigation.
• Experience independently running or leading mitigation jobs strongly preferred.
• IICRC Water Restoration Technician (WRT) certification strongly preferred. ASD, AMRT, FSRT, or OCT certifications are a plus.
• Working knowledge of structural drying, moisture detection, equipment placement, demolition, and jobsite safety.
• Ability to direct and mentor technicians while actively performing fieldwork.
• Strong documentation habits and comfort using mobile apps.
• Dependability, sound judgment, attention to detail, and professional customer communication.
• Valid driver’s license and acceptable driving record.
• High school diploma or GED.
• Ability to perform essential physical duties, including lifting 50 lbs. and sustained physical activity, with or without reasonable accommodation.
• Comfort working in damaged properties, crawl spaces, and other restoration environments.
• Willingness to follow established processes, receive feedback, and earn additional certifications.

Responsibilities

• Lead water mitigation and restoration jobs from initial response through completion.
• Assess affected areas and help determine the mitigation approach.
• Perform extraction, controlled demolition, structural drying, cleaning, and other restoration services.
• Take moisture readings, monitor drying progress, and determine appropriate drying equipment quantities and placement.
• Set up, monitor, move, and remove equipment.
• Maintain accurate job notes, photos, moisture readings, and equipment records.
• Explain the restoration process clearly and compassionately to customers.
• Identify customer needs and appropriately recommend relevant PuroClean services.
• Direct, train, and work alongside technicians, reinforcing safety, documentation, and customer-service standards.
• Keep vehicles, equipment, and jobsites clean, organized, and ready for work.
• Communicate progress, issues, scope changes, and customer concerns to ownership.
• Participate in ongoing training and industry certification.

Skills

Water mitigation

Field leadership

Documentation

Customer communication

Driving

Physical stamina

Education

High school diploma or GED

Tools

Mobile apps

Job description

PuroClean of North Seattle is seeking a Lead Restoration Technician to lead water mitigation and restoration projects in the field, deliver excellent customer service, and mentor other technicians. This hands-on role works alongside the owners, with responsibility for job execution, documentation, equipment, and field leadership.

As an early team member, you’ll help shape our field operations and have opportunities to grow with the company. This franchise is independently owned and operated.