Lead Restoration Technician - 24/7 Emergency Services

PuroClean; Ann Arbor (MI); On-site; USD 31,684 - 61,992; Full time

Benefits offered by this job

Flexible Scheduling

Paid Training

Bonus based on performance

Job summary

PuroClean is seeking a dedicated Lead Technician in Ann Arbor, MI, to join our team and assist in emergency restoration services for water, fire, and mold damage. In this role, you will communicate processes to customers, assess damages, and maintain safety protocols while supporting both residential and commercial projects.

The ideal candidate will have experience in the field, relevant IICRC certifications, and a commitment to delivering exceptional service in high-pressure situations. Opportunities for career advancement and training are available.

Qualifications

• Minimum 2 years field experience.
• Must pass respirator fit test and medical evaluation.
• Willingness for continued learning and growth.

Responsibilities

• Communicate the process to the customer and provide daily updates.
• Assess and evaluate job severity and extent of damages.
• Adhere to OSHA and company safety procedures.

Skills

Valid Driver’s License

Able to lift and carry equipment weighing up to 75 pounds

Tech Savvy

Attention to details

Education

IICRC Water Restoration Technician (WRT) Certification

IICRC Fire & Smoke Restoration Certification (FSRT)

IICRC Applied Structural Drying (ASD)

Tools

Company CRM

Xactimate

MICA / Mitigate

Job description

PuroClean is seeking a dedicated Lead Technician in Ann Arbor, MI, to join our team and assist in emergency restoration services for water, fire, and mold damage. In this role, you will communicate processes to customers, assess damages, and maintain safety protocols while supporting both residential and commercial projects.

The ideal candidate will have experience in the field, relevant IICRC certifications, and a commitment to delivering exceptional service in high-pressure situations. Opportunities for career advancement and training are available.