Lead Restoration Technician

DRYOUTpro PLUS, INC.; Town of Florida (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Company parties

Employee discounts

Free food & snacks

Job summary

DRYOUTpro PLUS, INC. is seeking a Lead Restoration Technician to guide water, mold, fire/smoke, and odor restoration projects across the Treasure Coast and Palm Beaches.

The role emphasizes ownership, safe work practices, and leading by example in the field. The candidate will coordinate with project management, operate drying and remediation equipment, document progress, and mentor technicians while participating in on-call rotations for emergencies.

Qualifications

• Restoration or mitigation field experience; lead experience is a plus.
• IICRC certification preferred.
• Valid driver’s license and ability to meet driving requirements.
• High school diploma or equivalent.
• Strong customer-service, communication, and problem-solving skills.
• Depen dability, good judgment, follow-through, and a team-first attitude.
• Professional appearance and conduct.
• Willingness to learn and use approved AI-assisted tools.

Responsibilities

• Perform and lead water mitigation, mold remediation, fire/smoke mitigation, odor-control, and related restoration work.
• Follow project scope, work orders, company procedures, and project management direction.
• Set up, operate, monitor, and maintain drying, remediation, extraction, and air-quality equipment.
• Perform moisture inspections, readings, monitoring, and jobsite documentation.
• Maintain photos, notes, readings, and updates in company systems.
• Keep jobsites, vehicles, equipment, tools, and supplies clean and organized.
• Communicate professionally with customers, coworkers, PMs, and stakeholders.
• Identify jobsite concerns or scope changes and elevate them promptly.
• Guide and support technicians assigned to the project.
• Participate in scheduled on-call rotation for emergency response.

Skills

Field leadership

Customer service

Communication

Problem solving

AI-assisted tools

Education

High school diploma or equivalent

IICRC certification

Tools

Cloud-based systems

Job description

Lead Restoration Technician

DRYOUTpro PLUS is hiring a Lead Restoration Technician to help lead water, mold, fire/smoke, odor, and related restoration projects throughout the Treasure Coast and Palm Beaches.

For more than 30 years, DRYOUTpro PLUS has built its reputation on responsive service, quality workmanship, integrity, and helping people through difficult property-loss situations. Today, we are building the next generation of the company by combining decades of restoration experience with modern systems, digital documentation, automation, and responsible AI-assisted workflows.

We are looking for someone who takes ownership, communicates well, works safely, and leads by example in the field.

WHAT YOU'LL DO

• Perform and help lead water mitigation, mold remediation, fire/smoke mitigation, odor-control, and related restoration work.
• Follow project scope, work orders, company procedures, and direction from project management.
• Set up, operate, monitor, and maintain drying, remediation, extraction, and air-quality equipment.
• Perform moisture inspections, readings, monitoring, and jobsite documentation.
• Maintain accurate photos, notes, readings, and job updates in company systems.
• Maintain clean, organized jobsites, vehicles, equipment, tools, and supplies.
• Communicate professionally with customers, coworkers, project managers, and other stakeholders.
• Identify jobsite concerns, safety issues, or scope changes and elevate them promptly.
• Help guide and support technicians assigned to the project.
• Participate in the scheduled on-call rotation for emergency response.

WHAT WE'RE LOOKING FOR

• Restoration or mitigation field experience; lead experience is a plus.
• IICRC certification preferred.
• Valid driver's license and ability to meet company and insurance driving requirements.
• High school diploma or equivalent.
• Strong customer-service, communication, and problem-solving skills.
• Dependability, good judgment, follow-through, and a team-first attitude.
• Professional appearance and conduct.
• Willingness to learn, accept coaching, and continuously improve.
• Comfort using smartphones, mobile apps, cloud-based systems, and digital field documentation.
• Willingness to learn and appropriately use approved AI-assisted tools and modern technology as part of DRYOUTpro PLUS workflows.

PHYSICAL & FIELD REQUIREMENTS

This is an active field role. Essential duties may include regularly lifting and carrying equipment or materials weighing approximately 50 pounds; handling heavier items with assistance or appropriate equipment; standing, walking, bending, kneeling, reaching, pushing, and pulling; climbing ladders; and working in attics, crawlspaces, or other limited-access areas when appropriate. Team members may work in hot, humid, dusty, or otherwise challenging restoration environments and must use required PPE and follow company safety procedures.

WHY DRYOUTpro PLUS

We are a locally owned restoration company investing in better systems, better training, and better ways of working. New team members receive structured onboarding, technology and field training, and 30/60/90-day development checkpoints designed to help them succeed.

The best Lead Technicians here do more than complete tasks. They protect the customer's property, the company's equipment, and the reputation we have built over more than three decades. They communicate when something is not right, document the job correctly, help their teammates, keep learning, and leave the job better than they found it.

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Employee discounts
• Free food & snacks

Employment may be contingent upon applicable pre-employment screening requirements consistent with company policy and law.