Lead Registrar- Mercy Farifield Outpatient Clinic

Bon Secours Mercy Health; Fairfield (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading healthcare provider as a Lead Registrar at the Mercy Fairfield Outpatient Clinic. This role involves managing patient registrations, scheduling, and ensuring compliance with billing requirements. Ideal candidates have strong customer service skills and relevant experience. Enjoy comprehensive benefits including medical, dental, and educational assistance.

Benefits

Comprehensive medical, dental, and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance with AD&D

Employer contributions to retirement savings plan

Paid time off

Educational Assistance

Qualifications

• Minimum three years of registration or unit secretary experience.

Responsibilities

• Perform front desk workflows including patient registration and scheduling.
• Maintain knowledge of insurance cards and billing requirements.
• Accurately balance cash drawer and complete financial procedures.

Skills

Customer Service

Cash Handling

Education

High School Diploma

Associate Degree in Medical Assisting

Job description

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At Bon Secours Mercy Health, we are dedicated to continually improving healthcare quality, safety, and cost-effectiveness. Our hospitals, care sites, and clinicians are recognized for clinical and operational excellence.

Responsibilities

1. Perform front desk workflows, including patient registration, scheduling, phone triage, cash handling, and check-in/check-out, while maintaining professional customer service.
2. Maintain current knowledge of insurance cards and billing requirements to obtain accurate demographic, financial, and clinical information and signatures from patients or their representatives, following Medicare, State, and Federal guidelines.
3. Collect copays and attempt to collect any outstanding debts.
4. Perform pre-registration as needed, ensure patient forms are current, and assist patients with completing forms.
5. Schedule patients for physical exams, appointments, or procedures.
6. Manage patient flow by collaborating with staff and providers.
7. Accurately balance the cash drawer and petty cash, and complete end-of-day financial procedures, including deposits.

Qualifications

• Minimum three years of registration or unit secretary experience.
• High school diploma or GED required; an associate degree in medical assisting is preferred.

Benefits

Our opportunities reward your hard work with:

• Comprehensive, affordable medical, dental, and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance with AD&D
• Employer contributions to retirement savings plan (when eligible)
• Paid time off
• Educational Assistance
• And much more

Additional Information

Benefits offerings vary according to employment status. We are an equal opportunity employer committed to diversity and inclusion. For accommodations or inquiries, contact [e-mail].