Lead Registrar- Mercy Farifield Outpatient Clinic

Mercy Health; Fairfield (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated front desk professional to join their team. This role is crucial in ensuring smooth operations in patient registration, scheduling, and providing exceptional customer service. You will be responsible for managing patient flow, handling cash transactions, and maintaining accurate records. With a commitment to professional growth, this position offers comprehensive benefits and a supportive work environment. If you have a passion for healthcare and a knack for organization, this opportunity is perfect for you!

Benefits

Comprehensive medical, dental, and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance

Employer contributions to retirement savings

Paid time off

Educational Assistance

Qualifications

• 3+ years of registration/unit secretary experience required.
• Knowledge of insurance and billing processes is essential.

Responsibilities

• Perform front office operations including patient registration and scheduling.
• Manage patient flow and collaborate with staff and providers.

Skills

Patient Registration

Scheduling

Cash Handling

Customer Service

Insurance Knowledge

Education

High School Diploma or GED

Associate Degree in Medical Assisting

Job description

Thank you for considering a career at Mercy Health!

S cheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Performs accurate front desk workflows in a health care setting, including patient registration, scheduling, phone triage, cash handling and check-in/check-out, while maintaining a high level of professional customer service.

Duties

• Performs front office operations, such as registering all patients in a timely manner who have not been pre-registered who will receive services, answering phones and scheduling appointments.
• Maintains current knowledge of all insurance cards and billing necessities to obtain accurate demographic, financial, and clinical information and signatures from patients (or Medical Power of Attorney) as determined by Medicare, State and Federal guidelines.
• Collects copays as applicable and attempts to collect any outstanding debt to facility/practice.
• Performs pre-registration as needed before the patient arrives. Ensures required patient forms are current. Fills out and advises patients on how to complete forms.
• Schedules all patients who need a physical exam/appointment/procedure.

Manages the patient flow by collaborating with other staff and providers.

Able to accurately balance the cash drawer and petty cash and complete end of day finance procedures, including the daily deposit.

Experience: Must have three years of registration/unit secretary experience

Education: High school diploma or GED required. Preferred, two year associates in medical assisting

MercyHealth is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

GME Family Medicine - Fairfield

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .