Personal Injury Reductions Specialist — Close Settlements

The Ward Law Group, PL; Miami (NM); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance

Paid time off and holidays

Tuition Assistance

Employee Assistance Program

Job summary

The Ward Law Group is a leading personal injury firm seeking an experienced Personal Injury Reductions Specialist to negotiate medical balances and move cases toward closing.

In this high-volume role you will review hospital liens and provider balances, verify payments, obtain documentation, and prepare written settlements. You’ll work closely with attorneys and closing staff, keeping clients informed and maintaining accurate records in Litify.

Responsibilities

• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation.
• Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements.
• Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing.
• Maintain accurate balances, negotiation notes, agreements, and case updates in Litify.
• Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements.
• Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney.
• Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy.

Skills

Bilingual English/Spanish

Negotiation skills

High-volume caseload management

Client communication

Tools

Litify

Legal case management software

Job description

The Ward Law Group is a leading personal injury firm seeking an experienced Personal Injury Reductions Specialist to negotiate medical balances and move cases toward closing.

In this high-volume role you will review hospital liens and provider balances, verify payments, obtain documentation, and prepare written settlements. You’ll work closely with attorneys and closing staff, keeping clients informed and maintaining accurate records in Litify.