Lead Recreation Assistant (Rec Plex) NF-02

SelectUSA; Missouri; On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company is seeking a dynamic service staff member to assist patrons and ensure their satisfaction in a recreational facility. The role requires strong leadership and customer service skills while offering opportunities to engage with the community through events and activities.

Qualifications

• Experience dealing with the general public required.

Responsibilities

• Assist patrons with equipment use and provide safety instructions.
• Plan and conduct special events and tournaments.
• Lead and train other employees.

Skills

Customer Service

Leadership

Job description

Help Duties

• In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilitates and machinery.
• Assists patrons in use of the facility by checking out equipment, providing safety instructions, demonstrating new equipment, teaching classes, etc.
• Plans, conducts, publicize and arrange support for special events, social activities, tournaments and related functions.
• Leads the work of other employees. Passes on to other workers instructions received from the supervisor and starts work. Distributes and balances work- load assuring that each employee has enough work to keep busy.
• Answers questions of other employees on procedures, policies, and directives. Provides leadership, guidance and oversight in program operations. Provides on-the job training to new employees.
• Performs other duties as assigned.
  
  

Requirements Conditions of Employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, Chapter 2 to include a medical examination and Tier 1 background investigation for a Common Access Card for access to federally controlled facilities.
• Incumbent must have current health assessment which documents good physical health, and free from communicable disease IAW current Army Policy.
• Incumbent must be willing and able to work in continuous exposure to sun and prolonged periods of high temperature and humidity.
• Incumbent may be subject to additional background checks if required to have regular and recurring contact with children.
• Incumbents that are fifteen (15) years old must comply with the restrictions of the DOL Child Labor Law (Jan 17, 2006).
• Incumbent must be willing and able to work irregular duties or when needed for special recreational events and related requirements. Work hours may involve weekend, weekdays, holidays and night duty.
  
  

Qualifications

Work experience, which involved dealing with general public.

• You will be rated based solely off of the information provided within your resume, please ensure you are clear and specific. Assumptions will not be made regarding your experience and duties performed.**
  
  

Education

This job does not have an education qualification requirement.

Additional Information

Area of Consideration:

• The Area of Consideration for this vacancy announcement is Worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
  
  

Manual Applications:

• If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1159AM by 07/15/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
  
  

PCS Costs

• Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
  
  

Pay-Band (NF) Allowances and Differentials

• This is a pay-banded position.
• Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
• Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
  
  

Incentives and Bonuses

• Incentives will not be paid.
  
  

Please check out our Applicant Information Kit:

• It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ).
  
  

Other:

• Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
• Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
• Important Information Regarding Access to Certain Federal Facilities:
• Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  

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