Lead Recreation Assistant NF-02

U.S. Army; Missouri; On-site; USD 35,000 - 50,000; Full time

Job summary

The U.S. Army is hiring for a position at the Fitness Facilities on Fort Leonard Wood. This role involves ensuring customer satisfaction, leading staff, conducting fitness activities, and maintaining safety standards. Applicants should have experience in customer service and leadership, with the ability to work varying shifts.

Qualifications

• Work experience dealing with the general public is required.
• Best qualified candidates should have six months of work experience in a lead position.

Responsibilities

• Circulates among patrons to ensure service satisfaction and resolves complaints.
• Leads and trains other employees, assuring they have sufficient work.
• Plans and conducts special events and activities for the facility.

Skills

Customer Service

Leadership

Public Speaking

Job description

This position is located at the Fitness Facilities on Fort Leonard Wood.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for 2 professional and 2 personal references on your resume.

**This announcement is open and continuous; closing 08/20/2025 or until the position is filled. Bi-weekly lists will be sent to management starting 05 June 2025 ; additional lists may be sent at management request.**
Duties

• In a patron usage facility circulates among patrons to assure service is satisfactory. receives and resolves customer complaints. Provides information and general instructions on the use of equipment, facilities and machinery.
• Assists patrons in use of the facility by checking out equipment, providing safety instructions, demonstrating new equipment, teaching classes, etc.
• Leads the work of other employees, passes on to other workers instructions received from the supervisor and starts work. Distributes and balances work-load assuring that each employee has enough work to keep busy.
• Answers questions of other employees on procedures, policies, and directives. Provides leadership, guidance and oversight in program operations. Provides on-on-the job training to new employees.
• Plans, conducts, publicize and arrange support for special events, social activities, tournaments and related functions. Performs other duties as assigned

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, Chapter 2. to include a medical examination and Tier 1 background investigation for a Common Access Card for access to federally controlled facilities.
• Incumbent must be willing and able to work varying shifts to include days, nights, weekends, holidays, and special events as needed.

Qualifications
MINIMUM QUALIFICATIONS:

• Work experience, which involved dealing with the general public.

**You will be rated based solely off of the information provided within your resume, please ensure you are clear and specific. Assumptions will not be made regarding your experience and duties performed.

** BEST QUALIFIED:

• Six (6) months work experience in a lead position.

**To meet Best Qualified eligibility, you must meet all Minimum and Best Qualified Qualifications, and this information must be clearly detailed on your resume.**